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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />304 Call / Incident / Event Management <br />Assign Records Management <br />System Incident / Case <br />Number <br />Coordinate the assignment of RMS incident/case <br />numbers through a jointly used, shared list by the <br />RMS and CAD system or through a list maintained <br />in the CAD system. <br />HxGN OnCall Dispatch | <br />Viewer <br />305 Call / Incident / Event Management <br />Assign Records Management <br />System Incident / Case <br />Number <br />Provide the ability for the dispatcher to retrieve <br />the RMS incident number at any point during the <br />event or after the incident has been closed. <br />HxGN OnCall Dispatch | <br />Viewer <br />306 Call / Incident / Event Management <br />Transfer Basic Incident Data to <br />the Records Management <br />System <br />Provide the ability to automatically transfer CAD <br />system CFS event data relating to an incident to an <br />RMS for use by the agency. <br />HxGN OnCall Dispatch | <br />Viewer <br />307 Call / Incident / Event Management <br />Transfer Basic Incident Data to <br />the Records Management <br />System <br />Provide the ability to transfer data prior to the <br />normal chronological transfer point to provide the <br />public safety responders with an RMS incident <br />number when needed, and if this method is <br />required to retrieve an RMS incident number. <br />HxGN OnCall Dispatch | <br />Viewer <br />308 Call / Incident / Event Management Display Additional Incident <br />Data <br />Notify the appropriate CAD users via visual and/or <br />audible indication when information is added or <br />changed to a CFS event. <br />HxGN OnCall Dispatch | <br />Viewer <br />309 Call / Incident / Event Management Display Additional Incident <br />Data <br />Provide the ability to visually differentiate text <br />notes in the CFS event added by different <br />operators for the same incident (i.e. color and/or <br />CAD user identification). <br />HxGN OnCall Dispatch | <br />Viewer <br />310 Call / Incident / Event Management Display Additional Incident <br />Data <br />Display additional CFS event data with the newest <br />information displayed first. <br />HxGN OnCall Dispatch | <br />Viewer <br />311 Call / Incident / Event Management Display Additional Incident <br />Data <br />Display additional CFS event data with the newest <br />information displayed in differently formatted text <br />(e.g. color, font, formatting, such as bold, italics). <br />HxGN OnCall Dispatch | <br />Viewer <br />*limited highlighting of changed <br />data at the field level currently <br />Page 36 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E