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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />298 Call / Incident / Event Management Update Incident Data <br />Provide controls when two or more CAD users <br />attempt to update the same field in the CFS event <br />o For example, in the event that User A is saving <br />modifications to a field, and that field has been <br />modified by another user since User A retrieved <br />the CFS event, the application notify User A that <br />the field that is being modified has been changed <br />since User A retrieved the record and confirm that <br />User A wants to continue with the update. <br />HxGN OnCall Dispatch | <br />Viewer <br />299 Call / Incident / Event Management Update Incident Data <br />Provide the ability for one or more CAD users to <br />simultaneously add incident information to an <br />active or closed CFS event. <br />HxGN OnCall Dispatch | <br />Viewer <br />300 Call / Incident / Event Management Update Incident Data <br />Notify the entering party that the incident being <br />updated has been closed. This will allow the <br />entering party to reopen the incident for re- <br />queuing to dispatch if necessary. <br />HxGN OnCall Dispatch | <br />Viewer <br />301 Call / Incident / Event Management Update Incident Data <br />Provide the ability to update the CFS event by <br />specifying the incident/event number or the call <br />sign of assigned units. <br />HxGN OnCall Dispatch | <br />Viewer <br />302 Call / Incident / Event Management <br />Assign Records Management <br />System Incident / Case <br />Number <br />Facilitate an interface to an RMS to allow the <br />transfer and tracking of incident data.HxGN OnCall Dispatch | <br />Viewer <br />303 Call / Incident / Event Management <br />Assign Records Management <br />System Incident / Case <br />Number <br />Provide the ability to transfer the incident data to <br />the RMS at a set time (incident closure) or at <br />dispatcher discretion based upon the field unit’s <br />needs. <br />HxGN OnCall Dispatch | <br />Viewer <br />Page 35 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E