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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />287 Call / Incident / Event Management Assign Units <br />Provide the ability to cancel a unit from an <br />assignment: If the cancelled unit is the only unit <br />assigned, then the CFS will be returned to the <br />pending event queue. <br />HxGN OnCall Dispatch | <br />Essentials <br />288 Call / Incident / Event Management Assign Units Provide the ability to assign or add multiple units <br />to a CFS event with a single command. <br />HxGN OnCall Dispatch | <br />Essentials <br />289 Call / Incident / Event Management Assign Units Provide the ability to assign a single unit to <br />multiple CFS events. <br />HxGN OnCall Dispatch | <br />Essentials <br />290 Call / Incident / Event Management Assign Units Provide the ability to hold a CFS event for a <br />specific unit. <br />HxGN OnCall Dispatch | <br />Essentials <br />291 Call / Incident / Event Management Assign Units Allow the dispatcher to override the system <br />recommended units and assign other units. <br />HxGN OnCall Dispatch | <br />Essentials <br />292 Call / Incident / Event Management Update Incident Data <br />Log the following information for all entries into <br />the CFS event: date, time, user ID (or note if action <br />was system generated), position (terminal) ID, <br />action performed, and any notes associated with <br />action. <br />HxGN OnCall Dispatch | <br />Viewer <br />293 Call / Incident / Event Management Update Incident Data Display additional CFS event information to the <br />dispatcher for action. <br />HxGN OnCall Dispatch | <br />Viewer <br />294 Call / Incident / Event Management Update Incident Data <br />Allow, at any time, additional incident information <br />to be added to the CFS event, both prior to and <br />after closing the incident. <br />HxGN OnCall Dispatch | <br />Viewer <br />295 Call / Incident / Event Management Update Incident Data Allow the user to display the added comments in <br />reverse chronological order. <br />HxGN OnCall Dispatch | <br />Viewer <br />296 Call / Incident / Event Management Update Incident Data <br />Provide the user the option of specifying the CFS <br />event to update by entering the call sign of any <br />assigned unit or by entering the incident number. <br />HxGN OnCall Dispatch | <br />Viewer <br />297 Call / Incident / Event Management Update Incident Data <br />Permit multiple users, including MDC-equipped <br />field resources, the ability to simultaneously <br />update information to the CFS event. <br />HxGN OnCall Dispatch | <br />Viewer <br />Page 34 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E