Orange County NC Website
HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />260 Resource / Unit Management Post-Dispatch Response Re- <br />evaluation <br />Notify the dispatcher when a response <br />reevaluation is appropriate based on AVL data (i.e. <br />units that should be considered for a CFS and units <br />that could be cancelled if those under <br />consideration are assigned to the event). <br />HxGN OnCall Dispatch | <br />Resource Management <br />261 Call / Incident / Event Management Display of Incident / Event <br />Data <br />Display CFS event data on the CAD monitor after <br />being selected by the dispatcher. All CFS event <br />data be accessible to the dispatcher. <br />HxGN OnCall Dispatch | <br />Viewer <br />262 Call / Incident / Event Management Display of Incident / Event <br />Data <br />Enable Windows tabs to be used to allow the <br />dispatcher to select supplemental history about <br />the incident (e.g. premises history, past event <br />history, hazards, persons of interest) <br />HxGN OnCall Dispatch | <br />Viewer <br />263 Call / Incident / Event Management Display of Incident / Event <br />Data <br />Display (automatically) updates to the CFS event <br />for the dispatcher. <br />HxGN OnCall Dispatch | <br />Viewer <br />264 Call / Incident / Event Management Display of Incident / Event <br />Data <br />Provide updated information that is easily <br />discernible from the previously read data (e.g. <br />newest information on the top, different <br />font/color text). <br />HxGN OnCall Dispatch | <br />Viewer <br />265 Call / Incident / Event Management Display of Incident / Event <br />Data <br />Present an audible and/or visual indication to the <br />dispatcher when a CFS event is updated by <br />another source such as a call taker, another <br />dispatcher, or a field unit. <br />HxGN OnCall Dispatch | <br />Viewer <br />266 Call / Incident / Event Management Display of Incident / Event <br />Data <br />Provide, upon receipt of an update, a method of <br />ease, such as an ‘Update’ button, for the <br />dispatcher to retrieve the CFS event that has been <br />updated. <br />HxGN OnCall Dispatch | <br />Viewer <br />Page 31 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E