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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />174 Dispatch Support Emergency Medical Dispatch / <br />Incident Triage <br />The CAD system or EMD or incident triage <br />program: <br />Provide the capability to allow a unit to be <br />dispatched to the incident as soon as the address <br />is confirmed and the nature of the incident is <br />determined. <br />• prompt the call taker to provide pre-arrival <br />instructions to the caller or responding unit(s). <br />• recommend a change, based on the information <br />obtained and entered into the program, in: <br />o Response priority (e.g. upgrade or downgrade to <br />emergent, non-emergent) <br />o Resources required (i.e. law enforcement, fire, <br />EMS) <br />HxGN OnCall Dispatch | ProQA <br />Interface <br />175 Dispatch Support Be On the Look-Out / Attempt <br />to Locate <br />Support creation and distribution of any BOLO <br />entered into the system. <br />HxGN OnCall Dispatch | <br />Advantage <br />176 Dispatch Support Be On the Look-Out / Attempt <br />to Locate <br />Provide a BOLO structure to include all necessary <br />information such as the nature of the BOLO, <br />priority, date, range of effectiveness, subject <br />and/or vehicle information, hazard information, <br />and contact information. <br />HxGN OnCall Dispatch | <br />Advantage <br />177 Dispatch Support Be On the Look-Out / Attempt <br />to Locate <br />Allow narrative fields for additional information HxGN OnCall Dispatch | <br />Advantage <br />178 Dispatch Support Be On the Look-Out / Attempt <br />to Locate <br />Provide the means for BOLO information to be <br />easily searchable, printable, and have the ability to <br />automatically populate on an incident sheet <br />referencing any particular name, address, or <br />vehicle information. <br />HxGN OnCall Dispatch | <br />Viewer <br />Page 23 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E