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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />124 Call Handling / CAD Event Creation Ability to Route to a “Decision <br />Dispatcher” <br />Route the event (once the decision dispatcher has <br />dispatched the event to the appropriate <br />resources) to another dispatcher that takes <br />responsibility for the event from that point <br />forward. <br />HxGN OnCall Dispatch | <br />Essentials <br />125 Call Handling / CAD Event Creation Ability to Route to a “Decision <br />Dispatcher” <br />Be able to route CAD events to the appropriate <br />decision dispatcher (when multiple “decision <br />dispatchers” exist) based on parameters <br />configured by the system administrator. <br />HxGN OnCall Dispatch | <br />Essentials <br />126 Call Handling / CAD Event Creation Ability to Route to a “Decision <br />Dispatcher” <br />Be able to route to the appropriate radio <br />dispatcher (when multiple radio dispatchers exist <br />to handle the remainder of the event) based on <br />the actions by the decision dispatcher and/or <br />predicated by event type and location. <br />HxGN OnCall Dispatch | <br />Essentials <br />127 Dispatch Support Run Cards / Response Plans Allow for dynamic and fixed/static response plans.HxGN OnCall Dispatch | <br />Essentials <br />128 Dispatch Support Run Cards / Response Plans Allow for unlimited alarm levels.HxGN OnCall Dispatch | <br />Essentials <br />129 Dispatch Support Run Cards / Response Plans Allow for the use of primary and secondary <br />capabilities. <br />HxGN OnCall Dispatch | <br />Essentials <br />130 Dispatch Support Run Cards / Response Plans <br />Allow for assignment to be by resource type, <br />capability and equipment (e.g. thermal imager).HxGN OnCall Dispatch | <br />Essentials <br />131 Dispatch Support Run Cards / Response Plans <br />Allow for the use of personnel capabilities (e.g. <br />personnel with Spanish speaking ability).HxGN OnCall Dispatch | <br />Essentials <br />Page 18 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E