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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />17 Call Handling / CAD Event Creation Update Call for Service Event <br />Data <br />Provide agency-definable visual and audible alerts <br />to notify field units and other appropriate CAD <br />system users, including users of systems interfaced <br />to CAD such as Mobile Data Computers, of event <br />changes and supplemental information. <br />HxGN OnCall Dispatch | <br />Viewer <br />18 Call Handling / CAD Event Creation Update Call for Service Event <br />Data <br />Allow the user to add supplemental information <br />and/or change active events <br />HxGN OnCall Dispatch | <br />Viewer <br />19 Call Handling / CAD Event Creation Update Call for Service Event <br />Data <br />Allow the user to update any field in the CFS event <br />record (except user-designated fields, such as <br />application-generated times and date stamps, <br />operator identification information, ANI/ALI <br />information, and CAD position that completed a <br />CAD transaction). <br />HxGN OnCall Dispatch | <br />Viewer <br />20 Call Handling / CAD Event Creation Update Call for Service Event <br />Data <br />Document all changes and supplemental <br />information in the event history <br />HxGN OnCall Dispatch | <br />Viewer <br />21 Call Handling / CAD Event Creation Update Call for Service Event <br />Data <br />Provide an event update/change data entry screen HxGN OnCall Dispatch | <br />Viewer <br />22 Call Handling / CAD Event Creation Update Call for Service Event <br />Data <br />Allow the user to update or change a unit’s most <br />recent event by entering the unit’s identification <br />or any unit that is currently assigned. <br />HxGN OnCall Dispatch | <br />Viewer <br />23 Call Handling / CAD Event Creation Update Call for Service Event <br />Data <br />Require confirmation from the user when <br />attempting to update any field in a closed event.HxGN OnCall Dispatch | <br />Viewer <br />*Reopen command is used to update <br />a closed event, and requires a <br />comment/reason when executing <br />24 Call Handling / CAD Event Creation Update Call for Service Event <br />Data <br />Provide the user with acknowledgment that an <br />update to a CAD event record was successfully <br />completed. <br />HxGN OnCall Dispatch | <br />Viewer <br />25 Call Handling / CAD Event Creation Update Call for Service Event <br />Data <br />Allow the user to supplement and/or change <br />active events. <br />HxGN OnCall Dispatch | <br />Viewer <br />Page 3 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E