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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />11 Call Handling / CAD Event Creation Update Call for Service Event <br />Data <br />Add audit records to the event history or store <br />audit records in the CAD system’s audit log file in <br />chronological order; and, provide a complete <br />historical audit of all event activity (e.g., <br />comments, unit status changes, license plate <br />information, field updates). <br />HxGN OnCall Dispatch | <br />Viewer <br />12 Call Handling / CAD Event Creation Update Call for Service Event <br />Data <br />Store old entry information, with the appropriate <br />date, time, operator ID, and console stamps if the <br />new entry replaces existing information in the <br />event record. <br />HxGN OnCall Dispatch | <br />Viewer <br />13 Call Handling / CAD Event Creation Update Call for Service Event <br />Data <br />Enable the audit information to be retrieved and <br />printed in both summary and detailed formats <br />when incident information is displayed. <br />HxGN OnCall Dispatch | <br />Operational Reports <br />14 Call Handling / CAD Event Creation Update Call for Service Event <br />Data <br />Support ease of entry for supplemental event <br />information and changes to existing event <br />information. <br />HxGN OnCall Dispatch | <br />Viewer <br />15 Call Handling / CAD Event Creation Update Call for Service Event <br />Data <br />Allow the user to display a supplemental data <br />entry screen by specifying either the event <br />number or a unit assigned to the event. <br />HxGN OnCall Dispatch | <br />Viewer <br />16 Call Handling / CAD Event Creation Update Call for Service Event <br />Data <br />Allow the user to display a data entry screen to <br />change information previously entered into a CAD <br />event by specifying either the event number or a <br />unit assigned to the event. <br />HxGN OnCall Dispatch | <br />Viewer <br />Page 2 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E