Orange County NC Website
Browse       Search
<br /> <br /> <br />Confidential <br />Prepared for Orange County North Carolina <br />✓ Biweekly call or meeting with Operations Manager <br />✓ Monthly call or meeting with Regional Manager <br />✓ Maintain good company standing <br /> <br />This program is designed to identify potential future leaders and help coach and develop them <br />for professional career growth. Managers will nominate an eligible employee to participate and <br />be an integral part of the learning process. The training includes modules on performance <br />issues, leadership skills, proper disciplinary procedures, accident investigation techniques, <br />handling performance reviews and much more. Sunstates Academy course requirements <br />include but are not limited to the following topics: <br /> <br />Behavioral Interview Increasing Your Emotional Intelligence <br />Employee Engagement Coaching for Development <br />Navigating Difficult Conversations Meetings <br />Managing Up Role of the Operations Manager <br />Email Use The Golden Rule <br />Leadership 101 Talk Like A Leader <br />Learning to Manage The Art of Influencing Others <br />Developing Positive Relationships at Work Emotional Intelligence <br />Effective Listening Skills Assertiveness Training <br />Ethics in the Workplace Diversity Awareness <br />Critical Thinking Skills Cultural Competency <br />How to Make Yourself Indispensable How to Manage Your Emotions <br />Organizational Trust Productive Work Habits <br />Social Media at Work <br /> <br />Training Compliance <br />Sunstates utilizes a Compliance Tracker through a cloud-based integrated payroll, scheduling <br />and quality assurance platform to ensure employees are compliant with training and corporate <br />polices as well as legal and regulatory requirements. Compliance Tracking Codes are set up <br />within the performance requirements that are tied to employees, jobs and posts. These <br />Compliance Tracking Codes allow Sunstates to track specific skills, training and other <br />requirements specific to client sites. The Compliance Tracking Codes can be set up as specific to <br />a single post during a single shift. Warning messages alert management when trying to <br />schedule employees who do not meet the specified compliance requirements. <br /> <br />Refer to the following page for screen shots from the Sunstates Academy online training <br />platform illustrating the record of an officer who has successfully completed all training <br />modules assigned and several elective courses, as well as an example of an incomplete training <br />profile with outstanding courses highlighted. <br /> <br />Docusign Envelope ID: 08873B1B-BC4C-44E2-88E7-6F159AB20086