2024-500-E-AMS-Sunstates Security-Security Guard Services FY24-25

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Confidential Prepared for Orange County North Carolina Sunstates Differentiators Just about every aspect of our operation sets us apart. Throughout this proposal, we will demonstrate how we have set our own standards for excellence rather than settling for meeting industry norms and expectations. Some of the differentiators that benefit our clients include the following: Unparalleled Management Presence Our regional management and executive leadership team play an active, integral role in account operations. Managers will visit your accounts several times per month. Not just at start-up but throughout the life of the contract, our management team will be a real, physical presence on site to perform inspections, provide officer support, and meet regularly with clients to ensure that we are fulfilling our performance obligations in compliance with contract specifications, legal regulations, and our own exacting internal standards. Local Staffing Resources Sunstates maintains an ample pool of available resources to meet extra staffing and emergency needs. At no additional cost to clients, we routinely cross-train select officers for sites where they are not permanently assigned. This practice ensures that we always have competent staff on call to provide coverage for special events and circumstances. Similar Market Expertise Sunstates has extensive experience providing customized security solutions to clients in a variety of vertical markets, including but not limited to the following: • Property Management • Residential Communities and High Rise • Education • Energy • Financial • Construction • Healthcare • Faith-based Organizations • Manufacturing & Logistics • Museums • Energy and Petro Chemical • Pharmaceutical • Ports • Retail Docusign Envelope ID: 08873B1B-BC4C-44E2-88E7-6F159AB20086