Agenda - 11-19-2024; 7-a - Report on Detention Center Operational and Staffing Assessment

Browse Search

7 Detention Center Staffing Analysis Orange County, INC • Observations of the operations at the Detention Center. The project team was onsite on May 21 — 23 observing operations and shadowing staff. • Data Collection across various functional areas in order to enable objective analysis. • Iterative and interactive processes in which the project team first developed an understanding of the current organization and service delivery system, identified issues, and assessed staffing, operational, and scheduling needs. Throughout the process, findings and interim deliverables were reviewed with the County and Sheriff's Office leadership. Key Findings As part of the analysis, there were several key findings that impact the current and future operations of the Detention Center. Key findings and observations include: • The Detention Center has been in operation less than three years. The transition from a linear indirect supervision module to a podular remote designed facility requires a different operational model. Some staff indicated concerns over this new operational approach. • Robust policies and procedures are in place for the Detention Center. However, detention staff indicated during interviews they did not know that these policies were in place or where to find them. • Currently, there are no detainee programs/services, or in-person visitation provided. • Detainees have been provided tablets and these have increased video visitation opportunities. • There are no formalized minimum staffing levels in the facility. • Booking and release functions are primarily handled by the Corporal and Sergeant classifications. All staff have a limited understanding of these functions and formalized processes. These key findings and other analyses are provided in the body of this report. Matrix Consulting Group