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41 <br /> Detention Center Staffing Analysis Orange County, INC <br /> population. This should be considered a vital activity performed regularly by <br /> certified personnel of the Detention Center. <br /> In summary, there are opportunities to improve the utilization of the OCSO Detention <br /> Officers when staffed appropriately. <br /> Recommendations: <br /> #22: Ensure full and productive utilization of Detention Officers to facilitate progressive <br /> Detention Center operations consistent with prevailing practice. This should help mitigate <br /> future violations of North Carolina's SUBCHAPTER 14J — JAILS, LOCAL CONFINEMENT <br /> FACILITIES. <br /> Revision of Key Operational Protocols <br /> Similar to the utilization of staff resources, revising operations that are perceived to be <br /> opportunities for improvement is a more qualitative assessment based on limited <br /> observations, interviews, and recent research on effective jail operations. It is recognized <br /> that oftentimes effectiveness, and ultimately best-practice operations, can be impacted <br /> by the lack of staffing resources. Given this report is designed to provide staffing <br /> requirements based on the project team's analyses, these key operational changes are <br /> outlined. <br /> (5.1) In-person Detainee Visitation <br /> At the time of this report, detainee visitations are virtual and accomplished exclusively via <br /> video feed. Since construction of the facility was completed, in-person visitations have <br /> not yet been performed at the Detention Center despite the Lieutenant proposing an in- <br /> person program scheduled Tuesday — Friday from 8 a.m. to 11 a.m. and 1 p.m. to 4 p.m. <br /> This was not implemented due to perceived staffing shortages. <br /> According to research on the topic, in-person visits are a critical component of detainee <br /> health and wellness. According to research performed by the Prison Policy Initiative: <br /> With few exceptions,jail video visitation is a step backward for correctional <br /> policy because it eliminates the in-person visits that are unquestionably <br /> important to rehabilitation while simultaneously making money off of <br /> families desperate to stay in touch. In fact, banning in-person visits runs <br /> contrary to both the letter and the spirit of correctional best practices as <br /> defined by the American Correctional Association (ACA), the nation's leading <br /> Matrix Consulting Group <br />