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39 <br /> Detention Center Staffing Analysis Orange County, NC <br /> #19: Fully authorize one sworn Corporal (as opposed to light duty) to oversee four <br /> Detention Officers in the Transportation operation. Better capture transportation data to <br /> better refine these staffing requirements in the future. <br /> #20: Maintain one Administrative Assistant to serve the front counter/reception area. As <br /> practical, this can be converted to a permanent OCSO light duty assignment if sufficient <br /> light duty is experienced by the Sheriff's Office on a consistent basis. <br /> #21: Maintain contracted medical services. <br /> (4.4) Detention Center Detention Officer Usage <br /> One of the key issues noted during this study was a need to identify the level of staff <br /> necessary to operate the Detention Center effectively. Ultimately the number of staff <br /> resources necessary is dependent on the number of fixed-post and other positions <br /> needed compared to the amount of capacity (i.e., available time) personnel have to <br /> perform required and desired work. <br /> Information on the fixed post staffing plan is provided in a separate chapter of this report, <br /> while the utilization of other positions (e.g., Captain) has been previously described in the <br /> prior sections of this chapter. The following observations concern Detention Officer <br /> utilization: <br /> • The current (new) Detention Center was designed and constructed with an indirect <br /> supervision philosophy as opposed to direct supervision. In a jail setting, direct <br /> supervision requires that jail staff are located within the housing and maintain <br /> direct personal contact with inmates (except when secure in their cell). Indirect <br /> supervision in jail requires that officers supervise inmates from various (enclosed) <br /> posts. Current operations align with the indirect supervision philosophy, as <br /> Detention Officers are assigned to the observational Control Tower while other <br /> Detention Officers perform mandatory rounds and related duties. <br /> • The indirect supervision model, if not closely managed, can result in Detention <br /> Officer downtime and subsequent capacity to perform various additional duties. <br /> Interviews indicated that one Detention Officer position could conduct a facility <br /> housing round in 20 minutes, while three operating concurrently could perform the <br /> inspection in five minutes. Given that two rounds must be completed every hour, <br /> the following additional capacity for additional duties can be estimated: <br /> Matrix Consulting Group 34 <br />