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Docusign Envelope ID:A05892FB-E22F-4F9D-8892-114F73CBF1B7 <br /> 15 <br /> 1 .9 FINALIZE <br /> 1.9.1 Cutover <br /> Motorola Responsibilities: <br /> • Motorola and the Customer will develop a mutually agreed upon cutover plan based upon <br /> discussions held during the CDR. <br /> • During cutover,follow the written plan and implement the defined contingencies,as required. <br /> • Conduct cutover meeting(s)with user group representatives to address both how to mitigate <br /> technical and communication problem impact to the users during cutover and during the general <br /> operation of the system. <br /> Orange County Responsibilities: <br /> • Attend cutover meetings and approve the cutover plan. <br /> • Notify the user group(s)affected by the cutover(date and time). <br /> • Conduct a roll call of all users working during the cutover,in an organized and methodical <br /> manner. <br /> Completion Criteria: <br /> • Successful migration from the old system to the new system. <br /> 1.9.2 Resolve Punchlist <br /> Motorola Responsibilities: <br /> • Work with the Customer to resolve punchlist items, documented during the Acceptance Testing <br /> phase, in order to meet all the criteria for final system acceptance. <br /> Orange County Responsibilities: <br /> • Assist Motorola with resolution of identified punchlist items by providing support, such as access <br /> to the sites, equipment and system, and approval of the resolved punchlist item(s). <br /> Completion Criteria: <br /> • All punchlist items resolved and approved by the Customer. <br /> 1.9.3 Transition to Service/Project Transition Certificate <br /> Motorola Responsibilities: <br /> • Review the items necessary for transitioning the project to warranty support and service. <br /> • Provide a Customer Support Plan detailing the warranty and post-warranty support. <br /> Orange County Responsibilities: <br /> • Participate in the Transition Service/Project Transition Certificate(PTC)process. <br /> Completion Criteria: <br /> • All service information has been delivered and approved by the Customer. <br /> Orange County,North Carolina July 19,2024 <br /> VHF Paging System Upgrades Use or disclosure of this proposal is subject <br /> to the restrictions on the cover page. <br /> © Motorola Solutions Confidential Restricted Statement Of Work 1-8 <br />