Agenda - 11-19-2024; 7-a - Report on Detention Center Operational and Staffing Assessment

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34 Detention Center Staffing Analysis Orange County, NC Corporal and Sergeant positions should be refined to reflect specific and differentiated key duties and responsibilities. The job description for the Corporal position should be refined to include, but not be limited to, the following key duties: • Oversight and performance of the Detention Center's booking function to include executing intake and release consistent with policy and procedure. • Oversight and performance of in-person visitation services. • Oversight and performance of detainee program services provided by the County's Criminal Justice Resource Department or other entity. • Providing supervisory back-up in the Sergeant's absence. Further information concerning in-person visitations and detainee program services is provided elsewhere in this report. The job description for the Sergeant position should be refined to include, but not be limited to, the following key duties: • Supervision of all shift staff of rank Corporal and Detention Officer. They would serve as the shift supervisor. • Maintenance and updating of all detainee records, logs, and reports. • Documentation and resolution of any detainee incidents and offenses for final approval by management. • Selected HomeWAV video review for identified detainees. • Other special projects and duties, as assigned. Ultimately, the agency should aim to ensure that the Detention Center's Corporal and Sergeant position's roles, duties, and responsibilities are better defined and memorialized in appropriate County/OCSO documentation. Recommendations: #10: Revise and refine the Detention Center Sergeants and Corporal positions to better distinguish the critical roles, duties, and responsibilities to be performed by each of these ranks. Matrix Consulting Group