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<br /> Orange County,NC August 8,2024
<br /> ASTRO®25 Advanced Services Statement of Work
<br /> connection with the services, unless otherwise stated in the SOW, our recommendations are
<br /> necessarily subjective, may or may not be correct, and may be based on our assumptions relating to
<br /> the relative risks, priorities, costs and benefits that we assume apply to you.
<br /> 4.1.1.9.2 Processing of Customer Data in the United States and/or other locations.
<br /> Customer understands and agrees that data obtained, accessed, or utilized in the performance of the
<br /> services may be transmitted to, accessed, monitored, and/or otherwise processed by Motorola in the
<br /> United States (US) and/or other Motorola operations globally. Customer consents to and authorizes all
<br /> such processing and agrees to provide, obtain, or post any necessary approvals, consents, or notices
<br /> that may be necessary to comply with applicable law.
<br /> 4.1.1.9.3 Customer and Third-Party Information
<br /> Customer understands and agrees that Motorola may obtain, use and/or create and use, anonymized,
<br /> aggregated and/or generalized Customer Data, such as data relating to actual and potential security
<br /> threats and vulnerabilities, for its lawful business purposes, including improving its services and sharing
<br /> and leveraging such information for the benefit of Customer, other customers, and other interested
<br /> parties. For avoidance of doubt, so long as not specifically identifying the Customer, Customer Data
<br /> shall not include, and Motorola shall be free to use, share and leverage security threat intelligence and
<br /> mitigation data generally, including without limitation, third-party threat vectors and IP addresses (i.e.,
<br /> so long as not defined as personal information under applicable law), file hash information, domain
<br /> names, malware signatures and information, information obtained from third-party sources, indicators of
<br /> compromise, and tactics, techniques, and procedures used, learned or developed in the course of
<br /> providing Services, which data shall be deemed Service Use Data (i.e., Motorola Solution data).
<br /> 4.1.1.9.4 Third-Party Software and Service Providers, including Resale
<br /> Motorola may use, engage, license, resell, interface with or otherwise utilize the products or services of
<br /> third-party processors or sub-processors and other third-party software, hardware, or services providers
<br /> (such as, for example, third-party endpoint detection and response providers). Such processors and
<br /> sub-processors may engage additional sub-processors to process personal data and other Customer
<br /> Data. Customer understands and agrees that the use of such third-party products and services,
<br /> including as it relates to any processing or sub-processing of data, is subject to each respective third-
<br /> party's own terms, licenses, EULAs, privacy statements, data processing agreements and/or other
<br /> applicable terms. Such third-party providers and terms may include the following, if applicable, or as
<br /> otherwise made available publicly, through performance, or upon request:
<br /> Provider
<br /> Palo Alto EULA:
<br /> www.paloaltonetworks.com/content/dam/pan/en US/assets/pdf/legal/paIo-a Ito-networks-
<br /> end-user-license-agreement-eula.pdf
<br /> Customer Data Processing Addendum:
<br /> www.paloaltonetworks.com/content/dam/pan/en US/assets/pdf/legal/palo alto networks cu
<br /> stomer data processing agreement.pdf
<br /> Motorola disclaims any and all responsibility for any and all loss or costs of any kind associated with
<br /> security events. Motorola disclaims any responsibility for customer use or implementation of any
<br /> recommendations provided in connection with the services. Implementation of recommendations does
<br /> not ensure or guarantee the security of the systems and operations evaluated.
<br /> ®MOTOROLASOLUTIONS
<br /> Advanced Services Detailed Description
<br /> Use or disclosure of this proposal is subject to the restrictions on the cover page.
<br /> Motorola Solutions
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