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20 <br /> Orange County,NC August 8,2024 <br /> ASTRO®25 Advanced Services Statement of Work <br /> Section 4 <br /> Advanced Services Detailed <br /> Description <br /> Due to the interdependence between deliverables within the detailed sections, any changes to or any <br /> cancellation of any individual section may require a scope review and price revision. <br /> 4.1 ASTRO System Monitoring (NEW) <br /> 4.1.1 Managed Detection and Response <br /> Motorola's ASTRO 25 Managed Detection and Response (MDR) provides monitoring of radio network <br /> security information by specialized cybersecurity analysts with extensive experience working with <br /> ASTRO 25 mission-critical networks. <br /> The following sections describe the deliverables of the service, its technologies, and service <br /> obligations. <br /> 4.1.1.1 Description of Service <br /> MDR is performed by Motorola's SOC using the ActiveEyesm security platform. The SOC's <br /> cybersecurity analysts monitor for alerts 24/7. If a threat is detected, analysts will investigate and initiate <br /> an appropriate Customer engagement. Customer engagements may include, but are not limited to; <br /> requesting additional information from the Customer, continuing to monitor the event for further <br /> development, or informing the Customer to enact the Customer's documented Incident Response plan. <br /> SOC analysts rely on monitoring elements to detect signs of a potential threat impacting the Customer's <br /> ASTRO 25 network and applicable CEN systems. These elements are described below. <br /> The MDR service includes the deployment and optimization of these elements into the Customer's <br /> network. <br /> 4.1.1.2 Managed Detection and Response Elements <br /> This section and its subsections describe MDR elements, and their applicability for specific <br /> infrastructure. <br /> ActiveEye Security Platform <br /> Motorola's ActiveEye security platform collects and analyzes security event streams from ActiveEye <br /> Remote Security Sensors (AERSS) in the Customer's ASTRO 25 network and applicable CEN <br /> systems, using security orchestration and advanced analytics to identify the most important security <br /> events from applicable systems. <br /> The platform automates manual investigation tasks, verifies activity with external threat intelligence <br /> sources, and learns what events will require rapid response action. <br /> ®MOTOROLASOLUT;ONS <br /> Advanced Services Detailed Description <br /> Use or disclosure of this proposal is subject to the restrictions on the cover page. <br /> Motorola Solutions <br /> Page 9 <br />