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MINUTES ORANGE COUNTY BOARD OF SOCIAL SERVICES April 7, 2020 1 THE ORANGE COUNTY BOARD OF SOCIAL SERVICES MET ON TUESDAY: April 7, 2020 at the Hillsborough Commons, Hillsborough, North Carolina. BOARD OF SOCIAL SERVICES MEMBERS PRESENT: Tamara Dempsey-Tanner, Ann Wilkerson, Pat Garavaglia, Susie Enoch, and Jamezetta Bedford. GUEST: None. BOARD OF SOCIAL SERVICES MEMBERS ABSENT: None. STAFF PRESENT: Nancy Coston, Director; Sharron Hinton, Human Services Manager; Lindsey Shewmaker, Human Services Manager; and Crystal Mitchell, Child Welfare Manager. I. Call to Order and Introductions DSS Chair, Tamara Dempsey-Tanner, called the meeting to order at 1:12 pm. II. Board Comments None. III. Public Comments None. IV. Agenda Changes None. V. Action Items On a motion by Pat Garavaglia, the Board approved the minutes of February 2020. Jamezetta Bedford seconded the motion. The motion was carried without dissent. VI. Items for Discussion and/or Decision 1. Current Operations The Department of Social Services is still open and providing services to Orange County residents. Roughly 2/3 of staff are working remotely and DSS IT staff have done a wonderful job getting laptops set up for work-from-home capabilities for many staff. State rule changes have made it easier to use virtual methods instead of meeting clients face-to- face or requiring office visits. Certification periods have been extended for Food and Nutrition Services and Medicaid and face-to-face interview requirements have been waived in public assistance. Child welfare and adult services staff are also limiting home visits where possible and using personal protective equipment when meeting with families. 2. Emergency Operations