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[Departmental Use Only] <br /> TITLE <br /> FY 24-25 <br />NORTH CAROLINA <br /> SERVICES AGREEMENT NO RFP/RFQ <br /> <br />ORANGE COUNTY <br /> <br /> This Services Agreement (hereinafter “Agreement”), made and entered into this 16th day of <br />July, 2024, (“Effective Date”) by and between Orange County, North Carolina a political <br />subdivision of the State of North Carolina (hereinafter, the "County") and Guardian Alliance <br />Technologies, Inc. , (hereinafter, the "Provider" or “Guardian”). <br /> <br />WITNESSETH: <br /> <br /> That the County and Provider, for the consideration herein named, do hereby agree as follows: <br /> <br />1. Services <br /> <br />a. Scope of Work. <br /> <br />i. This Agreement is for services to be rendered by Provider to County with respect to <br />the provision of Pre Employment Background Investigation Software. Upon receipt <br />of a fully executed copy of this Agreement, Provider will supply County with a link <br />through which County will activate a User Account on the Provider’s cloud based <br />software designed for managing the performance of pre-employment background <br />investigations. County will have the authority and ability, through their User <br />Account, to establish a User Account for an y other individuals authorized to use the <br />Guardian Platform on County’s behalf. Guardian shall provide user support, training, <br />and secure data storage. <br /> <br />ii. Whitelist. Content filtering systems in use by Customer, if any, may unexpectedly cut <br />parts of html pages out of the user interface as well as some email traffic, lead to <br />unexpected errors, broken links, unclickable buttons, partially loaded pages or other <br />unintended/unpredictable behaviors with the Guardian Platform. These issues are <br />completely resolved by “whitelisting” all Guardian domains. By whitelisting the <br />domains below, these potential problems can be avoided. (a) guardian.network (b) <br />www.guardianalliancetech.com (c) www.guardianalliancetechnologies.com 3. <br />Marketing. Guardian may use Customer’s name as part of a general list of Customers <br />and may refer to Customer as a user of the Services in its general advertising and <br />marketing materials. <br /> <br /> <br /> <br /> <br /> <br />2. Responsibilities of the Provider <br /> <br />a. Services to be provided. The Provider shall provide the County with all services required <br />in Section 3 to satisfactorily complete the Project within the time limitations set forth <br />Docusign Envelope ID: A74131D5-6B10-43C1-9499-45040399B400