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Docusign Envelope ID:A0400265-F3F7-4308-BB98-2C447EA2C29C <br /> 13 <br /> processes,the respective contact people involved, and other logistical data that can ensure the projects <br /> starts efficiently and effectively. <br /> Selection Process <br /> The NPSG team will lead and manage the Selection process, as the Agency desires,to include services such as: <br /> Work with your Agency's Procurement, Risk, and Legal Departments to complete an RFP template if <br /> going to bid <br /> Work with the Agency to ensure the Final RFP and technical matrix contains the needed criteria for a <br /> successful selection and implementation <br /> Upon receiving RFP responses from responding vendors, the NPSG team does a full assessment of the <br /> responses.This includes assessments of each section in our RFP template,to include pros, cons, and <br /> notes on information pertaining to: <br /> o Company <br /> o Finances <br /> o Contracts cancelled or unfulfilled <br /> o References <br /> o Litigation, arbitration, and civil disputes <br /> o Infrastructure <br /> o Cybersecurity <br /> o Professional services model <br /> o Updates/Enhancements <br /> o Support/SLA <br /> o Cost proposal breakdown and comparison <br /> o Exceptions taken to the RFP <br /> o Technical matrix breakdown, pros, and cons <br /> Lead and manage the Selection process to include: <br /> o Setting up all demonstrations and round table meetings <br /> ■ Includes managing up to (3) Finalist Vendors <br /> ■ Includes managing up to (3) day presentations from each vendor <br /> ■ If over(3)finalists or more the (3) day presentations are desired,there will be added <br /> fees to cover resource and travel costs. <br /> o Provide a scoring matrix, which is determined after meeting with Agency stakeholders to <br /> identify performance metrics. <br /> o NPSG uses survey software for members to score the presentations. <br /> o Set up and manage the Technical/Pro Services presentation following demonstrations <br /> o Attend any management or Commissioner meetings needed to move forward with a formal <br /> selection <br /> Page 11 of 19 <br />