Orange County NC Website
Browse       Search
finalizing a successful contract <br />• Attend any management or Commissioner meetings needed to get approval for the contract signing <br /> <br /> <br />Phase IV <br />Project Management <br /> <br />The NPSG team will perform the following services such as: <br /> <br />• We provide the NPSG Needs Assessment Summary document to the vendor before kickoff to ensure <br />they have as much knowledge as possible to prepare for the project <br />• Attend and assist with kickoff and discovery sessions to make sure all goals and objectives are <br />understood and documented <br />• Work with software vendor and customer to develop a detailed implementation schedule <br />• Work with the Agency to develop a change management plan <br />• We work to ensure the training plan scheduled is conducive to agency needs <br />• Our project managers and subject matter experts attend meetings and calls as appropriate and needed <br />and deliver detailed notes after each meeting and call <br />• Prior to weekly project status meetings, we have weekly one on ones with the customer and vendor, <br />which help make the status calls more efficient and effective <br />• We work to ensure the agency is on track doing their homework to ensure there is no project delay <br />• We work to ensure the vendor is on track with their deliverables to ensure there is no project delay <br />• Work to ensure client assigns appropriate “core group” resources for project success <br />o This entails identifying what personnel resources will be needed for a project of your scope <br />• Work to make sure any showstopper items are identified and promptly resolved by the responsible <br />party before becoming major issues <br />• Monitor risks and change requests throughout the project. <br />• Review and recommend approval of software invoices as requested by the Customer <br />• Assist client with preparing for Stakeholder Meetings <br />• Schedule calls with the software vendor and all third-party vendors to identify interface requirements. <br />• Manage progress of data conversions or any access to legacy data to ensure these processes are not <br />going to delay the project <br />o Ensure client stays on track with validations <br />o Ensure vendor stays on track with fixing issues for the next data conversion run <br />o Work with client to make sure they are bringing clean data into their new system <br />• Work to ensure functional and load testing is performed as needed <br />o Document issues found during testing and continuously follow-up with the vendor on resolution <br />and a retesting plan <br />o Assist with prioritizing issues <br />• Work with the vendor to develop and communicate a detailed go-live plan well before the system is put <br />into live operation <br />o Work with vendor to ensure there is a go live checklist for both their staff, the client’s staff <br />o Ensure the vendor has lined up go-live support from third parties involved in interfaces, which <br />may need go live support <br />Page 13 of 19 <br />15 <br />Docusign Envelope ID: A0400265-F3F7-4308-BB98-2C447EA2C29C