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processes, the respective contact people involved, and other logistical data that can ensure the projects <br />starts efficiently and effectively. <br /> <br />Phase II <br />Selection Process <br /> <br />The NPSG team will lead and manage the Selection process, as the Agency desires, to include services such as: <br /> <br />• Work with your Agency’s Procurement, Risk, and Legal Departments to complete an RFP template if <br />going to bid <br />• Work with the Agency to ensure the Final RFP and technical matrix contains the needed criteria for a <br />successful selection and implementation <br />• Upon receiving RFP responses from responding vendors, the NPSG team does a full assessment of the <br />responses. This includes assessments of each section in our RFP template, to include pros, cons, and <br />notes on information pertaining to: <br />o Company <br />o Finances <br />o Contracts cancelled or unfulfilled <br />o References <br />o Litigation, arbitration, and civil disputes <br />o Infrastructure <br />o Cybersecurity <br />o Professional services model <br />o Updates/Enhancements <br />o Support / SLA <br />o Cost proposal breakdown and comparison <br />o Exceptions taken to the RFP <br />o Technical matrix breakdown, pros, and cons <br />• Lead and manage the Selection process to include: <br />o Setting up all demonstrations and round table meetings <br /> Includes managing up to (3) Finalist Vendors <br /> Includes managing up to (3) day presentations from each vendor <br /> If over (3) finalists or more the (3) day presentations are desired, there will be added <br />fees to cover resource and travel costs. <br />o Provide a scoring matrix, which is determined after meeting with Agency stakeholders to <br />identify performance metrics. <br />o NPSG uses survey software for members to score the presentations. <br />o Set up and manage the Technical / Pro Services presentation following demonstrations <br />o Attend any management or Commissioner meetings needed to move forward with a formal <br />selection <br /> <br /> <br /> <br /> <br /> <br />Page 11 of 19 <br />13 <br />Docusign Envelope ID: A0400265-F3F7-4308-BB98-2C447EA2C29C