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Exhibit A <br />Scope of Work <br /> <br />NPSG will assist the Customer with their public safety software project, which will include: <br /> <br />• Computer Aided Dispatch <br />• Law Enforcement Records Management System (LERMS) <br />• Jail Management System (JMS) <br />• Mobile Data System <br /> <br />NPSG will provide the agreed upon services for the following agencies: <br /> <br />• Needs Assessment <br />o Orange County Sheriff’s Office <br />o Orange County Emergency Services <br />• Selection <br />o Orange County Sheriff’s Office <br />• Procurement <br />o Orange County Sheriff’s Office <br />o Orange County Emergency Services <br />• Project Management <br />o Orange County Sheriff’s Office <br />o Orange County Emergency Services <br /> <br />Phase I <br />Needs Assessment <br /> <br />The NPSG team will perform a thorough Needs Assessment, which will include services such as: <br /> <br />• Identify and document goals and objectives <br />• Review and take notes from any existing strategic plans that may be in place <br />• Document any partner agencies that need integration—public safety agencies, neighboring counties, <br />public works, etc. This includes existing agreements and future wants <br />• Identify the agency’s Project Team <br />• Identify the time goals/deadlines of your specific project <br />• Provide a project schedule in Basecamp for the Needs Assessment, Selection, and Procurement phases <br />of this project <br />• Set up and lead bi-weekly calls throughout the Needs Assessment to ensure assigned tasks on both sides <br />are being completed <br />• Interview the different department and division team members to find out workflows, software needs, <br />issues, and processes <br />• Create a technical matrix that is used for proper scope of work <br />• Create a Needs Assessment document that is to be used once a contract is signed with a public safety <br />software provider. This document is a discovery document to assist the provider to implement their <br />solution. It includes information on interfaces, conversion facts and needs, workflows, approval <br />Page 10 of 19 <br />12 <br />Docusign Envelope ID: A0400265-F3F7-4308-BB98-2C447EA2C29C