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Outcomes (06/18) Page 1 of 2 <br />ATTACHMENT O <br />OUTCOMES AND REPORTING <br /> <br />Orange County Department of Social Services and Orange County Department on Aging <br /> <br />By signing and submitting this document, the Contractor certifies that it agrees to the following: <br /> <br />1. The Contractor agrees to participate in program, fiscal and administrative monitoring and/or audits, <br />making records and staff time available to Federal, State, and County staff. <br /> <br />2. The Contractor agrees to take necessary steps for corrective action, as negotiated within a corrective <br />action plan, for any items found to be out of compliance with Federal, State, and County laws, regulations, <br />standards and/or terms of the Contract. <br /> <br />3. The Contractor agrees that continuation of and/or renewal of this Contract is contingent on meeting the <br />following requirements. The Contractor agrees to: <br /> <br />A. Allow the County to complete the assessment of each client. The County will complete an In- <br />Home Aide Service Plan as part of the assessment. The County will provide the In-Home Aide <br />Service Plan to the Contractor prior to the start of service. The County will update the In-Home <br />Aide Service Plan as needed. <br />B. Provide employees to perform in-home services for the County’s clients, at the level, amount <br />and frequency specified by the social worker in the In-Home Aide Service Plan. <br />C. Assure that employees meet the competency requirements for the level(s) of service provided. <br />The Contractor will provide verification, upon request, that the selected employee has been <br />properly licensed and trained and is qualified to perform assigned tasks. <br />D. Select and assign qualified employees to clients according to the clients’ needs and the <br />employees’ abilities and experience. The Contractor agrees to honor requests made by the <br />County for a change in assignment. <br />E. Fulfill all employer financial obligations. <br />F. In a timely manner, provide the County with information on significant changes in the clients’ <br />conditions or situations. <br />G. Assure that the client is treated with dignity and respect, assist in protecting the client’s assets <br />and possessions, and assure confidentiality of client’s circumstances. <br />H. Allow aides to provide transportation, within reason, for both medical and personal reasons. <br />I. Provide care at Level II as appropriate to the needs of the client. <br />J. Complete, for employees serving Level II clients, at least a quarterly on site visit to the home of <br />at least one client the employee is serving. <br />K. Maintain all financial and program records for a period of three years from the date of final <br />payment under this agreement for inspection by the County, the Area Agency on Aging and the <br />Comptroller General of the United States, or any of their duly authorized representatives. If any <br />claim, litigation, negotiation, audit or other action involving the Contractor’s records has been <br />started before the expiration of the three-year period, the records must be retained until <br />completion of the action and resolution of all issues that arise from it. <br />L. Monthly contact and annual on-site visits with the County. The Contractor agrees to client <br />contact per Home and Community Care Block Grant guidelines for frequency of required aide <br />supervision by RN, competency testing, and document provision including: <br />a. A supervisory on site home visit by RN within the first calendar week of an aide <br />assignment to observe the work of the aide. <br />b. A supervisory on site home visit by RN within calendar weeks 2 through 4 of an aide <br />assignment to observe the work of the aide. <br />Docusign Envelope ID: 529084AE-3510-4F14-BBF8-4F8B38300ABA