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<br /> <br /><me at SSG’s then prevailing market rate ($220 per hour for calendar year 2023) so that we can extend <br />the availability of your SSG project team beyond the planned <meline. Missing your due dates for <br />assigned tasks could result in an incomplete program delivery by project end, increases to project <br /><meline, and costs associated with extension. <br /> <br />4. RESPONSIBILITIES <br />We have outlined the responsibili<es of both of our teams below. Your team plays a vital role in the <br />success of this project. <br />Client Responsibili<es <br />• Designate the individual(s) who will serve in project roles so they can par<cipate and commit to <br />learning the plaworm star<ng at the Kickoff. <br />o This includes, at a minimum, 1-2 System Administrators and an internal Project Manager <br />§ Your internal Project Manager can also be one of your System Administrators o <br />1-2 staff members from each program will also par<cipate during the phase focused on <br />their program <br />• Provide detailed requirements for your program, including but not limited to: outputs and <br />outcomes you hope to track, sample forms and form logic, and an explana<on of which program <br />staff are allowed to see which data. <br />• Watch your assigned Training Academy videos in advance of their due dates (per the schedule to <br />be agreed upon at Kickoff). Your Apricot subscrip<on includes on-demand training videos <br />through our Training Academy plaworm. <br />• Some configura<on tasks may be assigned to you during the project, depending on the scope and <br />complexity of the Solu<on Design. This has the dual benefit of providing you with hands-on <br />administra<ve training while also ensuring you end the project with a complete program solu<on <br />in Apricot. <br />• A0end all scheduled mee<ngs, par<cipate in upda<ng and communica<ng on our project plan, <br />complete assigned tasks on <me, and proac<vely communicate with your SSG project team. <br />• Review and approve/reject change orders, deliverables, and/or signoffs, and provide no<ce to us <br />of any required revisions within one week of receiving documents. <br />SSG Responsibili<es <br />• Create and maintain a project plan and manage SSG team’s par<cipa<on during the project. <br />• Design a solu<on (including features and func<onality documented in the Solu<on Design) that <br />will meet the core requirements of your program within the Apricot plaworm. <br />• Lead the effort to configure the solu<on. <br />• Provide best-prac<ce recommenda<ons based on our collec<ve experience onboarding <br />thousands of nonprofit and public sector clients. <br />• Complete the project within the agreed-upon <meline and budget. <br />• Track issues affec<ng the project and bring them to <mely resolu<on. No<fy you of issues that <br />might affect budget, scope, or project <meline. <br />DocuSign Envelope ID: 7FA62209-A970-40F7-9C38-88B8CD8221DFDocuSign Envelope ID: F96193CE-1C3E-4AB8-B35D-B4F5A97AE7D4