2024-358-E-Housing Dept-Social Solutions Global-Modification to original agreement of licensed users and discount support hours

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5 Treasurer pursuant to G.S. 147 -86.58. By execu<ng this Agreement SSG cer<fies that SSG has not been iden<fied and has not u<lized the services of any agent or subcontractor iden<fied, on the list created by the State Treasurer pursuant to G.S. 147-86.81. Any and all suits or ac<ons to enforce, interpret or seek damages with respect to any provision of, or the performance or non-performance of, this Agreement shall be brought in the General Court of Jus<ce of North Carolina siung in Orange County, North Carolina. It is agreed by the par<es that no other court shall have jurisdic<on or venue with respect to such suits or ac<ons. Binding arbitra<on may not be ini<ated by either Party, however, the Par<es may agree to nonbinding media<on of any dispute prior to the bringing of such suit or ac<on. The Uniform Computer Informa<on Transac<ons Act does not apply to this Agreement or orders placed under it.” 12. Sec8on 12.12. Publicly. Sec<on 12.12 is hereby amended and restated in its en<rety, to read as follows: “Publicity. Client agrees that SSG may iden<fy Client as a recipient of Services and use its logo in sales presenta<ons, marke<ng materials and press releases, upon prior wri0en approval from Client.” 13. Sec8on 12.14. Insurance. A new Sec<on 12.14 is hereby added, to read as follows: “Insurance. SSG shall obtain, pay for, and maintain in full force and effect during the Term insurance coverages in the following types and amounts: (a) Commercial General Liability with limits no less than One Million Dollar ($1,000,000) per claim and Two Million Dollar ($2,000,000) in the aggregate, including bodily injury and property damage and products and completed opera<ons and adver<sing liability, which policy will include contractual liability coverage insuring the ac<vi<es of SSG under this Agreement; (b) Cyber Liability Insurance, including first party and third party coverage, with limits no less than Two Million Dollar ($2,000,000) per claim and Five Million Dollar ($5,000,000) in the aggregate for all claims each policy year; (c) Worker’s Compensa<on in at least the minimum amount required by applicable law; (d) Errors and Omissions/Professional Liability with limits no less than One Million Dollar ($1,000,000) per claim and Two Million Dollar ($2,000,000) in the aggregate for all claims each policy year; and (e) Umbrella/Excess Coverage for the insurance coverages required under this Sec<on. Such Umbrella/Excess Coverage insurance shall provide for a limit of at least Five Million Dollars ($5,000,000) per occurrence excess of underlying insurance. (f) All insurance policies: (a) will be issued by insurance companies with a Best’s Ra<ng of no less than AVII; (b) provide that SSG gives Client at least thirty (30) days’ prior wri0en no<ce of any cancella<on or non- renewal of, or material change in, the coverage, scope or amount of such policy and SSG will furnish to Client evidence of insurance evidencing the required insurance coverages promptly upon Client’s wri0en request. If underwri0en on a claim made insuring agreement, all required insurance hereunder shall be maintained for a period necessary to cover any claim(s) made under the Agreement.” IN WITNESS WHEREOF, the Par<es hereto have executed this Rider and the a0ached Master Services Agreement with the intent to be legally bound thereby, effec<ve February 1, 2024. All electronic signatures affixed hereto evidence the consent of the Par<es to u<lize electronic signatures and the intent of the Par<es to comply with Ar<cle 11A and Ar<cle 40 of North Carolina General Statute Chapter 66. DocuSign Envelope ID: 7FA62209-A970-40F7-9C38-88B8CD8221DFDocuSign Envelope ID: F96193CE-1C3E-4AB8-B35D-B4F5A97AE7D4