Orange County NC Website
Browse       Search
Siemens Industry, Inc.February 7,2024 Page 23 <br />CONFIDENTIAL & PROPRIETARY <br />Minimum Charge: Service involving travel to the customer site will incur a four-hour minimum labor charge. A <br />Trip charge of $105 will be included on each on site invoice for Service Agreement customers and a $130 for non- <br />Service Agreement Customers. Service for on-line support will incur a two-hour minimum labor charge and a $27 <br />digital technology fee. Charges will start from the time of dispatch to the time the worker returns to his or her <br />original point of dispatch. <br />Material Pricing <br />A consumable fee of $40.00 will apply to any service call with installed or replaced material. <br />Automation <br />Material Rates:Standard Pricing: APOGEE – List x 0.6, Field Devices – List x 0.6. <br />Preferred Customer Pricing (Active Service Agreement): APOGEE – List x 0.4, Field Devices – List x 0.6. <br />Fire Life Safety <br />Material Rates: Customers with an active Service Agreement will benefit from a discount off the standard pricing <br />for Siemens Industry products in the Life Safety Pricing Guide. Customers with a service agreement will receive <br />“Trade Net” pricing. Customers without a Service Agreement will pay “User Net” pricing. <br />Regular hours are from 8 a.m. to 5 p.m. Monday through Friday. Time plus one-half will be applied after hours <br />including Saturday. Double time will be applied on Sunday and Holidays. <br />DocuSign Envelope ID: 000645FA-61AB-4054-8018-6D7DC96750F4