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DocuSign Envelope ID: F735A185-AB3A-4350-9081-463701010E40 <br />2024-472279-R8T9Q5 CONFIDENTIAL Page 3 <br /> <br /> <br /> <br />Comments <br />SaaS Monthly Fees are rounded to the nearest dollar. The Annual Fee value represents the cost to the customer. <br /> <br />Custom Terms: <br /> <br />Year 1 Subscription Fee is effective on July 1, 2024. The subscription renews annually thereafter in accord with the existing agreement. <br /> <br />Proposal Includes: <br /> <br />EPL Assist Basic <br /> Professional Implementation Consulting Services - Remote <br />o Up to 150 hours delivered remotely throughout the annual subscription (average of 3-4 hours per week), intended to <br />provide EPL and EPL GIS best practice consulting, ad-hoc training, and modifications to existing/live business processes. <br /> Client Services Account Manager (CSAM) <br />o Up to 100 hours delivered remotely throughout the annual subscription, intended to provide upgrade planning assistance, <br />maturity model assessments, and assistance with escalating client-prioritized tickets during bi-weekly check-in calls. <br /> Tyler Connect <br />o 1 complimentary registration to Tyler Connect with each annual subscription. Travel expenses not included <br /> EPL Best Practice Review/Investment Assessment <br />o Subscribers eligible for 1 complimentary 3-day site visit every 18 months, beginning after the first 6 months of your initial <br />engagement with the EPL Customer Care team. Travel expenses not included. <br />DocuSign Envelope ID: F735A185-AB3A-4350-9081-463701010E40