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a . Grantee is authorized under this Franchise to operate the following types <br /> of service (s) , the combination of which shall constitute Grantee ' s "EMS <br /> Services for the purposes of this Franchise , and subcategories under which <br /> identified in the " Operation Agreement" to be they can operate shall be <br /> entered into by the Franchisee and the County within 90 days after <br /> acceptance of the Franchise permit . <br /> i . Emergency Services Basic Life Support Transport Services <br /> ll . Convalescent Basic Life Support Transport Services <br /> i <br /> I <br /> c . Grantee shall comply at all times with the requirements of "An Ordinance <br /> Regulating Ambulance, Emergency Medical , First Responder And Rescue <br /> Service And Granting Of Franchise And Contracts To The Operator In The <br /> County Of Orange ("EMS Franchise Ordinance") , this Franchise Agreements , <br /> the Operations Agreement, and all applicable laws relating to health, <br /> r <br /> sanitation, safety , equipment, ambulance design or other EMS Services <br /> vehicle design and all legal requirements related to a Model EMS System and <br /> all other laws and ordinance ; <br /> a. Grantee shall maintain in good standing its state and local Drivers and <br /> E <br /> Privilege license (s) to operate its ambulance or other EMS Services as <br /> provided for by Law . <br /> b . Establish and maintain appropriate and effective professional working <br /> relationships with all public health, public safety , and emergency services <br /> organization and personnel , <br /> i <br /> c . Professional working relationships shall be cooperative and collaborative <br /> in nature , <br /> li <br /> d . Maintain neat, clean, and professional appearance of personnel, equipment <br /> and facilities . <br /> Section 5 . Scope of Service and Service Area <br /> k <br /> k <br /> a. Grantee shall operate its EMS Services , 24 hours per each and every day <br /> of the calendar year, within the Franchise District specified in Exhibit A, <br /> except when a different or additional service area is provided for herein . <br /> E, <br /> b . Grantor may from time to time alter, and at its sole discretion, amend ! <br /> Exhibit A and the service area of the County that constitute (s) the <br /> Franchise District . <br /> c . Grantor shall at all times during the terms of the Franchise provide the <br /> highest level of care to all residents within the service area of the <br /> Franchise District , <br /> Providence Transportation Inc . <br /> EMS Franchise Agreement <br /> Page 7 of 22 Rev . 03 /2024 <br />