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t . Franchisee . The term " franchisee " shall mean any person having been <br /> issued a franchise by the County for the operation of an ambulance <br /> service , rescue squad or first responder unit . <br /> u . Inspection . Inspection shall mean the physical review of buildings and <br /> facilities , vehicles , equipment, supplies , storage , repair and maintenance <br /> areas , records and any related materials . <br /> v . License . The term "license " shall mean any driver ' s license or permit to <br /> operate a motor vehicle issued under or granted by the laws of the State of <br /> North Carolina. <br /> w. Medical Responder . "Medical Responder" shall mean an individual who <br /> has completed an educational program in emergency medical care and first <br /> aid approved and credentialed by the Department of Health and Human <br /> Services as a medical responder and the Orange County Medical Director <br /> to operate in Orange County EMS . <br /> x . Medical Director . "Medical Director" shall mean the physician <br /> appointed, either directly or by written delegation, by the County and <br /> ibilities as provide by l0A NCAC 13P . 0403 and l0A have the respons <br /> NCAC 13P . 0404 . The County may , in addition, appoint an assistant <br /> medical director . The medical director and the assistant medical director <br /> shall meet the criteria defined in the "North Carolina College of <br /> Emergency Physicians . Standards of Medical Oversight and Data <br /> Collection, " which is incorporated by reference in accordance with N . C . <br /> Gen . Stat . § 150B -21 . 6 , including subsequent amendments and editions . <br /> y . Non-Emergency Transportation Services . The term "non- emergency <br /> transportation service" shall mean the operation of an ambulance for any <br /> purpose other than transporting emergency or emergent patients . <br /> Z . Operation Protocols . " Operation Protocols " shall mean the administrative <br /> policies and procedures of EMS that provides guidance for the day-to - day <br /> operations of the system . <br /> aa. Operator . The term " operator" shall mean a person in actual physical <br /> control of an ambulance or rescue service vehicle which is in motion or <br /> which has the engine running . <br /> bb . Owner . The term " owner" shall man any person or entity who owns an <br /> ambulance or provides a service covered by this Ordinance . j <br /> cc . Patient . The term "patient" shall mean an individual who is sick, injured, <br /> wounded, or otherwise incapacitated or helpless such that the need for <br /> Providence Transportation Inc . <br /> EMS Franchise Agreement <br /> Page 5 of 22 Rev . 03 /2024 <br />