Orange County NC Website
Browse       Search
<br />Quote #2024-150341 Bonterra Confidential Page 1 of 2 <br /> <br /> Quote Number: 2024-150341 <br />Offer Valid Through: May 31, 2024 <br /> <br /> <br />Bill To: <br />Orange County Emergency Services (NC) <br />510 Meadowlands Dr <br />Hillsborough, North Carolina 27278 <br />United States <br /> <br />ORDER FORM <br /> <br /> <br />The contents of this Order Form may not be duplicated, used, or disclosed in whole or in part for any purpose other than for internal evaluation <br />without express written permission of Bonterra Tech LLC (f/k/a Social Solutions Global, Inc.) (“Bonterra”). The Parties hereby agree as follows: <br /> <br /> <br /> <br /> Subscription Products and Services <br />SKU Product Name and Description Quantity License <br />Metric <br />Billing <br />Frequency <br />AprGoldASC-FF <br />Apricot Gold Support <br />Fixed Price reactive consultation provided by Advanced <br />Support Consultant resources for up to 24 hours per year. <br />1.00 Fee Annually <br />Annual Amount USD 5,500.00 <br />Initial Invoice Amount USD 2,750.00 <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Terms and Conditions <br />Start Date: April 01, 2024 <br /> <br />Initial Invoice Period (months): The ''Initial Invoice Period'' covers fees for the first 6 months from the Start Date. <br /> <br />Term (Months): The ''Term'' is 6 months from the Start Date. This Order Form is non-cancelable prior to the end of the Term. <br /> <br />Storage space: Storage space for database records and all file and photo storage is included for the SaaS Services with a minimum limit of 5 GB or the <br />amount of storage space as noted in the Subscription Product description above. Client m ay purchase additional storage space at Bonterra’s then <br />prevailing rates. System reviews of the amount of storage space being used by Client will be performed periodically. If Clien t is using more than the <br />allotted storage space included herein, Client will be invoiced for the additional storage usage upon the earlier of (i) discovery of the storage space <br />overage or (ii) then next invoice cycle. <br /> <br />Annual Rate Increases: Any Subscription Products and Services purchased on an annual basis are subject to annual rate increases. <br /> <br />Users: “Users” means an individual identifiable by a name and excludes concurrent users. “Administrator” means the dedicated and name User of Client <br />identified as the individual who shall be responsible for Client’s Users, to attend and complete training, administer licenses and to be the technical point <br />of contact on Client’s behalf pertaining to Support and Services. “Guest Users” are users with limited access activated thr ough the Guest User Module, <br />if included herein. Client shall not permit Users to share User identifications and passwords, nor allow for multiple users under the same license. <br /> <br />License Metric: Client may not decrease the number of licenses for its Users during the Term of the Order Form. Upon termination of this Order Form, <br />all licenses granted to Client with respect to the Services included in this Order Form shall automatically terminate and Client shall immediately discontinue <br />its use thereof. System reviews of the number of Users will be performed periodically. If Client is usin g more than the purchased number of licenses <br />included herein, Client will be invoiced for the additional Users it’s the earlier of discovery or the next invoice cycle. If at any time, additional Users licenses <br />are added, such additional User licenses will be invoiced at the then prevailing rate on a per license basis to coincide with the Term of the Services. <br /> <br />Support Level: Unless otherwise stated in the Order Form, the customer will receive the basic Support package as outlined in the Service Lev el <br />Agreement. <br /> <br />Payment for U.S. Clients: All Subscription Products and Service fees and Professional Service and Training fees will be invoiced in advance either <br />annually, or in accordance with any different billing frequency stated in on this Order Form. All fees payable in U.S. Dolla rs and exclude taxes. Client is <br />responsible for the payment of any tax amount(s) due unless client has delivered to Bonterra a valid tax exemption certificate prior to invoice. Fees may <br />be paid by check, Electronic Fund Transfer, credit card or ACH. All payments by credit card, are subject to Client completing the attach ed Credit Card <br />Authorization Form. In order to elect for ACH payments, Client must complete and execute the attached Authorization Agreement for Preauthorized <br />Withdrawal Debits. <br /> <br />DocuSign Envelope ID: 3DCCE44B-4891-47D9-BEB3-09B198AAC21B