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-2 - <br />(g)“Professional Services” means the implementation, training and other services provided by ClearRisk <br />pursuant to a Statement of Work. <br />(h)“Professional Services Fees” means the fees for Professional Services set forth in Schedule A or in the <br />applicable Statement of Work. <br />(i)“Salesforce Platform” means the SFDC proprietary online, web-based platform service described in the <br />SFDC Service Agreement. <br />(j)“SFDC” means Salesforce.com, Inc. <br />(k)“SFDC Service Agreement” means the Salesforce.com, Inc. service agreement located at <br />https://www.clearrisk.com/SFDCSA and which governs Client’s use of the ClearRisk Service on the <br />Salesforce Platform. <br />(l)“Statement of Work” means a statement of work for Professional Services entered into by Clear Risk <br />and Client which refers to this Agreement. <br />(m)“Subscription Fee” means the fee payable by Client as set out in Schedule A. <br />(n)“Support Services” means the technical support services for the ClearRisk Service provided by <br />ClearRisk in accordance with Section 3.4 hereof. <br />(o)“Term” means the Initial Term and any Renewal Terms (each as defined in Section 2 hereof). <br />(p)“User” means an individual who is authorized by Client to use the ClearRisk Service or for whom the <br />ClearRisk Service has been provisioned, and to whom Client has supplied a user identification and <br />password. Users may include, for example, employees, consultants, contractors and agents of Client. <br />1.4 Rules of Interpretation. Words importing the singular number shall include the plural and vice versa and <br />words importing the use of any gender shall include all genders. Headings used in this Agreement are for <br />convenience of reference only and shall not constitute a part of this Agreement for any other purpose <br />including, without limitation, its interpretation. Expressions such as “hereof”, “hereunder” and “he re by” <br />shall be construed as referring to the entire Agreement and not only to the particular Artic le, section, <br />subsection or clause in which they appear. In determining beneficial ownership by a person, such person <br />shall be considered as having a beneficial ownership interest in the assets of any company controlled, <br />directly or indirectly, by such pers on. This Agreement shall not be construed or interpreted so as to create <br />any rights to or be enforceable by any person who or which is not now, or does not in future become, a <br />party to this Agreement. <br />1.5 Business Days. In the event that any act is required hereunder to be done, any notice is required hereunder <br />to be given, or any period of time is to expire hereunder on any day that is not a Business Day, such act <br />shall be required to be done or notice shall be require d to be given or time shall expire on the next <br />succeeding Business Day. <br />1.6 Schedules. The following Schedules are attached hereto and form part of this Agreement: <br />Schedule A – Fee Schedule <br />Schedule B – Initial Statement of Work <br />DocuSign Envelope ID: BD441C19-1E7C-4FDE-8321-A4585AF240A5