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2024-271-E-Risk Mgr-ClearRisk-Incident management system
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2024-271-E-Risk Mgr-ClearRisk-Incident management system
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Last modified
5/28/2024 9:28:51 AM
Creation date
5/28/2024 9:28:39 AM
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Contract
Date
5/13/2024
Contract Starting Date
5/13/2024
Contract Ending Date
5/15/2024
Contract Document Type
Contract
Amount
$2,400.00
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4 <br /> <br /> <br />● Send email from records <br /> <br /> <br />4.2 User Deployment <br />User access will be created based on ClearRisk’s standard offering. See below: <br /> <br />Claims User - Full module access, full reports/dashboard access <br />● Total User Count: 2 Licenses/Users <br /> <br /> <br />4.3 DKIM, DMARC, and SPF Configuration <br />Implementation of security settings DKIM, DMARC & SPF to enable email <br />notifications sent from both the ClearRisk system and webforms to properly <br />display the customer’s email domain and increase likelihood of recipient <br />receiving the email notification(s). While these configurations may prove <br />beneficial to the workflow of Orange County, we advise that the city should <br />seek approval from their IT team to ensure it aligns with their policies and <br />procedures. High-level activities include: <br /> <br />4.4 Outlook Plugin - Provision of Documentation <br />Users with ClearRisk licenses/logins can avail of the outlook plug -in used to <br />easily attach inbound emails to records within the ClearRisk system. This plug -in <br />is not managed or supported by ClearRisk (it was created by Salesforce) <br />meaning configuration will primarily be done by Orange County. <br /> <br />The purpose of this deliverable is for ClearRisk to provide setup documentation <br />for the plugin. It is the responsibility of the Orange County team to work with <br />their IT team to get the plugin properly configured. <br /> <br />4.5 Data & File Storage <br />Initial storage provided within Orange County account: <br /> <br />Data Storage (text records such as claims and properties) <br /> <br />DocuSign Envelope ID: BD441C19-1E7C-4FDE-8321-A4585AF240A5
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