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Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM <br />Orange County Sheriff, NC, ONESolution Rehost <br />The parties mutually agree and acknowledge this Summary of Services is a high-level overview of the project requested, <br />not detailed requirements or designs of solution. <br />Project Scheduling <br />Parties agree a schedule will be provided for services within sixty days from the execution of the above quote number. <br />Change Requests <br />The parties may request a change to this summary of services, to increase hours or deliverables, through a written <br />request to the CentralSquare project manager or resource. <br />Professional Services <br />Throughout the course of the project, CentralSquare will use several types of services (defined herein) to complete the <br />necessary steps for successful deployment of the contracted services. The overall services aligned to implementation <br />include Project Management, Consulting Services, Technical Services, Data Conversion Services, Training Services, and in <br />some cases, Installation Services. <br />CentralSquare is not responsible for coordination, management, or covering the cost of any software, work, <br />customization, coding or testing that is required to be performed by any third-party vendors engaged in the context of <br />standard or custom interfaces, unless the work is defined under a Sub-Agreement with CentralSquare within the scope <br />of this Agreement. <br />Business Hours <br />All project services will be performed during normal business hours, defined as 8:00-5:00 PM Eastern Time. <br />If Client desires to perform the services outside of these hours, additional fees will apply. <br />CentralSquare Connectivity to On-Premises Systems <br />The BeyondTrust/Bomgar and/or SecureLink remote support solutions shall be the method of remote access to on- <br />premises customer systems and/or data. These solutions meet all requirements as contained in Section 5.5.6 of the FBI <br />CJIS Security Policy (Remote Access). Use of either of these solutions enable customer agencies to remain CJIS compliant <br />for purposes of FBI and/or state regulatory agency audits. <br />In addition to the above, the PSJ ProSuite application utilizes SSH connectivity to maintain a persistent connection to the <br />appliance/s. The 911 application utilizes Kaseya for application and/or support needs. These solutions are only utilized <br />for these specific applications in addition to Bomgar and/or SecureLink. <br />Services Scope of Project <br />The project includes the following scope of services. <br />CentralSquare Technologies Professional Services proposes the following Technical Services related to the <br />implementation of ONESolution Public Safety and Justice products outlined herein. Services include analysis, planning, <br />business hours delivery and follow-up documentation for the component systems. Hardware, software licensing and <br />installation and configuration of hardware shall be provided by the client or another third-party vendor and should <br />satisfy the recommendations defined in the hardware specifications for Central Square applications. <br />Read this document carefully to confirm the work activities listed here are comprehensive, inclusive, and accurate for <br />your project. Report discrepancies or questions to your Central Square account executive for revisions to this document <br />and any associated quote for professional services. <br />Attachment ADocuSign Envelope ID: D6B843A1-D9CE-48A6-9AFC-B74245BBA0FB