Orange County NC Website
Page 18 of 22 CONFIDENTIAL <br />o Display active Vehicles and rides on map <br />o Manage Vehicle pause and status <br /> <br />User Management <br /> Authentication Methods <br /> Rider Login <br />o Account creation through Mobile application <br />o Login through Mobile application <br />o Login through web ride-request application <br /> Driver Login <br />o Login through Driver application <br />o Account creation by administrator <br /> Admin Login <br />o Login through administrative/dispatch web application <br />o Credentials for dispatcher—with permissions to manage ride requests and view services, <br />rides, and reports—and credentials for administrator—with dispatcher permissions plus <br />ability to manage and create services, vehicles, and users <br /> <br />Reporting: <br /> Reports are viewable within the admin dashboard with chart and graphical depiction <br /> Downloadable as .csv and .xls <br />o Rides by Status <br />o Rides by Source <br />o Rides by Hour <br />o Ride Duration <br />o Ride Wait Time <br />o Total Passengers <br />o Vehicle Mileage <br />o Total Mileage <br />o Fare Payment (graphical depiction and downloadable as .csv only) <br />o Operator Metrics (graphical depiction and downloadable as .csv only) <br /> Tables with information about active time and rides served per driver shift <br /> Itemized rides per driver shift <br />o Performance Metrics (graphical depiction and .csv only) <br />o Origins & Destinations (graphical depiction only) <br />o NTD Export (downloadable as .csv only) <br />o Operator History (graphical depiction only) <br /> <br />Rides Tab: origin/destination, cancellations, request accommodations, rider information, etc. <br /> Single and Recurring Rides <br />o Filter by status (pending approval, requested, on vehicle, complete, canceled, no show, <br />denied) <br />o Display: <br /> Name and/or Username of the rider <br />DocuSign Envelope ID: B1A6CFEF-9397-4627-91E8-BBD1CB30EEADDocuSign Envelope ID: 00AEEDF8-E56F-4832-A7DF-FBD6EF554C6A