Orange County NC Website
DocuSign Envelope ID: 69D86187- DEOC -4BBD- 9424- B7236F3D282B <br />F- <br />COMMSY - <br />1 CommSys, Incorporated <br />3055 <br />CommSys, <br />Kettering Blvd, Suite 415 •Dayton, OH 45439 <br />Telephone (937) 220 -4990 • Fax (937) 220 -4919 <br />www.commsys.com <br />February 14th, 2018 <br />Kevin Medlin <br />Operation Manager <br />Orange County, North Carolina 911 <br />PO BOX 8181 <br />Hillsborough, NC 27278 <br />RE: DAYQ2873 - Proposal for ASAP Consulting & Project Management <br />Dear Kevin: <br />CommSys has over 20 years experience in providing solutions and services for <br />public safety software vendors in service and technology supply for state, <br />regional and national CJIS interfaces. CommSys is the current technical <br />consultant and operations contractor for The Monitoring Association (TMA) <br />managing the "ASAP to the PSAP Service" ( "ASAP Service "). The ASAP <br />Service, as you would expect, uses the Automated Secure Alarm Protocol <br />ASAP) for information exchange between central stations and PSAPs. <br />The TMA operates the ASAP Service for the benefit of the connected alarm - <br />monitoring central stations and the participating PSAPs. The TMA publishes <br />technical information and coordinates with APCO and Nlets to help ensure the <br />integrity of the technology and operation of the ASAP Service. <br />However, the TMA is not in a position to provide training nor implementation <br />management services for PSAPs desiring to connect to the ASAP Service. <br />Proper alarm handling procedures and training must be tailored to the unique <br />aspects of the agency in question. That requires a PSAP practitioner's <br />knowledge and experience, and not something that the TMA nor a CAD system <br />provider can deliver at this time. <br />To address this issue, CommSys has enlisted the expert consulting help of Bill <br />Hobgood. Bill is the "father" and the key subject matter expert of the ASAP <br />program from a public safety agency perspective. At the City of Richmond, VA, <br />he executed the first pilots of ASAP and is responsible for managing the <br />ANSI /APCO standard document. Bill's leadership in the technical development of <br />both the ASAP protocol and the service has been key to its success. <br />Furthermore, his experience on the PSAP side and working with central stations, <br />has facilitated smooth, effective, and professional implementations for other <br />agencies that have implemented ASAP. <br />You can see Bill interviewed for the TMA's video on ASAP: <br />http://www.youtube.com/watch?v=6KOg-VyXrxq . <br />DocuSign Envelope ID: 1B36992D-4D52-4B1A-99B0-B5CCD0DB7F19