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DocuSign Envelope ID:7E694176-9E31-49DB-A1E4-AFB129905EB1 <br /> c. Physical Security Tokens. USDD has multiple software engineers that provide <br /> after-hours support and these engineers do not typically take security tokens <br /> from the USDD office. If Orange County, NC requires the use of physical <br /> security tokens this may delay after hours service. <br /> Project Deliverables <br /> The deliverables provided under this SOW include station alerting hardware and software, <br /> software configuration, dispatch and station hardware installation, and user, administrator and <br /> maintenance training (schedule coordinated with Orange County, NC) as detailed on the Quote <br /> provided to Orange County,NC. <br /> Hardware Deliverables <br /> USDD will provide the hardware as detailed on the Quote provided to the Orange County, NC. <br /> Hardware delivery/shipment is intended to be a single shipment to a single receiving point. <br /> Orange County, NC provided warehouse must be an environmentally controlled and secure <br /> storage area. <br /> Software Deliverables <br /> USDD will provide standard embedded software for the operation of the station alerting system. <br /> This includes the software for the operation of the central Communications Gateway and GaRI <br /> radio system interfaces. <br /> Modifications to Standard Products <br /> Modifications will be made,if required,to USDD's standard products where necessary to provide <br /> the agreed upon functionality. Modifications will include VoiceAlert element order and <br /> repetition, and printer display elements. <br /> Standard Interface Software <br /> USDD's Communications Gateway will interface to Orange County,NC's CAD system using the <br /> USDD standard fire station alerting interface. The costs associated with CAD provider's fees are <br /> not included. CAD Provider's portion of the FSA interface is the responsibility of Orange County, <br /> NC. <br /> Station Layout and Design <br /> USDD will collaborate with Orange County, NC to plan and document the Products for each <br /> station,layout of Product in each station,and installation protocols for each individual installation <br /> site. <br /> Training <br /> a. Dispatch System Operation half-day)). The Dispatch System Operation class is <br /> intended to give dispatch center personnel the skills to use the alerting system <br /> through the CAD system,to operate the Manual Alerting client and to recognize <br /> system faults. The class will be hands-on using the system prior to go live. <br />