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| Statement of Work | Traverse Implementation Project <br />| Work Activities Work Activities 11 <br />targeted-support sessions. This series of sessions will allow staff to quickly apply Traverse to their daily <br />responsibilities and enable them to become valuable internal supports for their peers once all FP participants <br />are appropriately trained on the software. <br />Full Production <br />During the FP rollout of Traverse, both Northwoods and Orange CSS trainers will conduct Traverse instructor- <br />led sessions and provided targeted support to end users. End users will learn to apply new technology and <br />revised business processes to their day-to-day work activities. <br />DocuSign Envelope ID: D7D212FB-FBC9-4D6C-91D3-137CA2E41E22