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Digital Cheetah® Solutions, Inc. Orange County Animal Services 9 Confidential & Proprietary <br /> <br /> <br />Service Order Form <br />All information, including pricing, contained in this Service Order Form is confidential. <br /> <br /> Client Details Order Details <br /> <br />Client Name: Orange County Animal Services Order #: 10965 <br />Billing Contact: ____________________________________ Order Date: September _____, 2023 <br />Billing Address: ____________________________________ <br />Billing Email: ______________________________________ <br />Billing Phone: ______________________________________ <br /> <br /> Payment Terms and Billing Frequency <br /> <br />Payment Terms: <br />Billing Frequency: <br />The payment schedule is detailed below. <br />Maintenance, Support, Hosting & Product Upgrade fees will be invoiced annually. <br /> <br /> <br />Product Configuration, Setup Fee & Payment Schedule <br /> <br />Description of Service Total One-time Fee <br /> <br />Product Configuration & Setup Fee <br /> <br />This one-time fee includes configuration and setup of Volunteer Management System, <br />Volunteer Portal, Import of Historical Data (Contact Information and Service Hours), and <br />Administrative Web-based Training. <br /> <br />$6,000 <br /> <br /> <br />Payment Schedule Installment Amount Due Date <br />Installment 1 $3,000.00 Upon Signing <br />Installment 2 $3,000.00 Go Live <br /> <br /> <br />Subscription Plan: Maintenance, Support, Hosting & Product Upgrade Fees <br /> <br />Description of Services Total Annual Fees <br /> <br />Product Support & Maintenance <br /> <br />NOTE 1: Help Desk Product Support Package includes two named contacts and includes <br />online help desk ticketing system plus 800 number phone support. $400/month <br /> <br />NOTE 2: Product Support & Maintenance fees are due at Go Live. <br /> <br />$2,400/year <br /> <br />DocuSign Envelope ID: 56121ADE-D942-49A9-92C3-68C8FC32C05F