Agenda - 11-02-2005-9a - Laserfiche WebLink

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Prior to the start of operation there is an extensive punch list of tasks that must be done. The ~j PO program is focused on staffing, initial programming and marketing. During this phase RFP is responsible for accomplishing the following: • Interviewing and Hiring o General Manager ^ Assistant General Manager ^ Office Manager • Director of Hockey Instruction ^ Director of Figure Skating Instruction ^ Maintenance Manager ^ Pro Shop Manager (unless subcontracted) ^ Concession Manager • Other key managerial/supervisory personnel • Hiring and training all other staff in all phases of facility operation as necessary. • Establishment of cash collection and control procedures, • Training of all staff on systems and practices including the POS front-end system and the accounting package. • Establish pro-shop processes and inventory, pricing and setup with staff training, • Establish food service and or snack bar inventory, pricing, and setup with staff training. • Establish all rink inventory control procedures. • Development & implementation of all programs including formats and schedules for skating school, pre-school, private lessons, group functions, private ice use, specialty programming, special events and exhibitions, • Develop a complete marketing and advertising plan, promotions and public relations, both prior to opening and on-going marketing strategies. This shall include community interactions and public relations with the elementary, middle and high schools, daycares and churches. • Assist in the preparation and execution of a plan for opening and operating the facility.. • Finalize staffing plan for initial operation. • Finalize emergency plan. • Set-up payroll procedures and payment procedures (either in-house or subcontracted), • Set up banking relationships and accounts as necessary. • Setup credit card servicing relationships as necessary. • Finalize liability and property insurance commitments and binders. • Finalize health insurance plan and register all participants. • Complete necessary registrations with appropriate state and federal business authorities. • Complete necessary registrations with appropriate state and federal taxing authorities. • Preparation and execution of long-term user agreements. • Registration with overseeing bodies of hockey and figure skating, • Registration of programs with appropriate leagues as necessary. • Prepare punch lists of necessary items for programming and secure these items.