Orange County NC Website
Browse       Search
AMS-Support Staff 2.048SCHEDULINGAMS-Support Staff 2.049MASTER CALENDAR - Ability to provide a master calendar with all work orders included from all departments.1Requires Time Management moduleAMS-Support Staff 2.050FUTURE PLANNING CALENDAR - Ability to create future planning calendar (schedule of all future work orders by type and date).1AMS-Support Staff 2.051NOTIFICATION / COMMUNICATIONAMS-Support Staff 2.052Ability to genereate automated as well as manual notifications/ communitation over a variety of mediums like county email, SMS, internal application notification, etc. to a one or more recepients.1AMS-Support Staff 2.053Ability to generate automated as well as manual notifications/communication based on the priority level of a work order.1AMS-Support Staff 2.054Ability to use a generic (email, SMS, etc.) predefined account to send notifications/communications.1AMS-Support Staff 2.055NOTIFICATION TRACKING - Ability for system to track all notifications/communications are sent to designateed parties.1AMS-Support Staff 2.056NOTIFICATION/COMMUNICATION CREATION - Ability to create customized communication messages to be distributed via a variety of mediums like county email, SMS, internal application notification, etc.1AMS-Support Staff 2.057NOTIFICATION/COMMUNICATION CREATION - Ability to setup predefied notifications/communications that are sent to designated parties at predefined point in the work order lifecycle (work order creation, status updates, completion, etc.)1AMS-Support Staff 2.058NOTIFICATION/COMMUNICATION CREATION EDIT - Ability to edit or create new predefied notifications/communications.1AMS-Support Staff 2.059INQUIRY & REPORTSAMS-Support Staff 2.060USER QUERIES - Ability for users to create quick queries and reports from within the system (i.e., counts, status etc.).1AMS-Support Staff 2.061REPORTING PARAMETERS - Ability for reports to accept parameters such as a date range for a report.1AMS-Support Staff 2.062REPORT SCHEDULING AND DELIVERY - Ability to set up reports to be automatically delivered on a scheduled basis.1AMS-Support Staff 2.063SPELL CHECK - Provide spell checking for all reports and correspondence.1AMS-Support Staff 2.064STAFF REPORTS - Ability to automatically generate user-defined staff reports and resolutions with the ability to edit before finalizing.1AMS-Support Staff 2.065REQUEST STATUS REPORTS - Ability to produce status reports on requests by work order priority, category, due dates, assigned staff, etc.1AMS-Support Staff 2.066EXPENSES REPORT - Monthly revenue/expense report (parts and labor costs)1AMS-Support Staff 2.067WORK ORDER STATUS REPORTS - Ability to produce work order status reports by work order priority, category, due dates, assigned staff, etc.1A ‐ Feature/Function Specs Addendum A ‐ Completed Page 7 DocuSign Envelope ID: D1041CA6-DBD4-42BE-8B32-7C592BF2BA15DocuSign Envelope ID: 3E613CA5-0A37-4CD3-890F-47CC5E2F38B1