Orange County NC Website
Web Portal - OC Staff 1.038REPORTING AND PRINTINGWeb Portal - OC Staff 1.039USER QUERIES - Ability for users to create quick queries and reports from within the system (i.e., counts, status, etc.).1Web Portal - OC Staff 1.040REPORTING PARAMETERS - Ability for reports to accept parameters such as a date range for a report.1Web Portal - OC Staff 1.041REPORT SCHEDULING AND DELIVERY - Ability to set up reports to be automatically delivered on a scheduled basis.1Web Portal - OC Staff 1.042PAST DUE REPORT - Ability to produce a past-due report. 1Requires Service Request or scheudled reports.Web Portal - OC Staff 1.043HISTORICAL REPORTING - System must be able to generate reports by year and specified periods. 1Web Portal - OC Staff 1.044DEPARMENT LIASION REPORT - Ability to allow department liasion role to create and run reports for their specific department.1Web Portal - OC Staff 1.045DEPARTMENT LIASION SUMMARY REPORT - Ability to allow department liasion create a summary report for all requests entered and work orders for their department.1Visible via the iServiceDesk module and a department login.Web Portal - OC Staff 1.046INTEGRATIONWeb Portal - OC Staff 1.047MOBILE APPLICATION - Ability to use mobile devices, such as an iPad, windows tablet and/or laptop, with full application access.1Mobile Devices do not have full capabilities. They have been scaled down to the technician or supervisor workflow. The applications do run in online and offline mode. The exeption is Windows tablets that run the full application in online mode only.Web Portal - OC Staff 1.048MOBILE APPLICATION - Ability to attach photos from mobile device, such as an iPad, mobile tablet and/or laptop, with full application access.1Web Portal - OC Staff 1.049APPLICATION Ability to be accessed from any web browser (IE, Safari, Mozilla, Chrome)1Web Portal - OC Staff 1.050INTEGRATION - ELECTRONIC CONTENT MANAGEMENT SYSTEM- Must integrate with Electronic Content Management System (To Be Determined).1WebTMA is compatible as long as the CMS generates a public url to access the stored document.Web Portal - OC Staff 1.051INTEGRATION - MS OUTLOOK -Ability for the system to integrate with Microsoft Outlook for messaging.1Integration is via SMTP.A ‐ Feature/Function Specs Addendum A ‐ CompletedDocuSign Envelope ID: D1041CA6-DBD4-42BE-8B32-7C592BF2BA15DocuSign Envelope ID: 3E613CA5-0A37-4CD3-890F-47CC5E2F38B1