Orange County NC Website
Enterprise Asset Management System - Request for ProposalPlease input a "1" in the appropriate column to the right of the feature/function/capability statement. Further explanations, or information regarding 3rd party software and/or modification costs should also be provided in the comments column and Project Costs worksheet (Appendix G), if applicable. Each "non-title" row (?.000) should have only one "1". Blank rows will be scored as Not Available.Legend:Stnd - CurrentStandard-Current: Available in current software releaseStnd - Next ReleaseStandard-Next Release: Guaranteed available in next release of softwareReport WriterReport Writer: function through Standard Reports or Ad Hoc Report Writer3rd-Party App3rd Party Application: Please estimate general cost estimates in comments not a quote, unless available due to your resell arrangement.Custom ModCustom Modification: Custom programming by vendor (not meant to be a set-up configuration that is standard process through implementation). Please estimate general costs in comments (not a quote).Not AvailableNot available in current or next release; interfaced/integrated third-party application or through custom modification.ApplicationFeature NumberFeature / Function / CapabilityStnd - CurrentStnd-NextReport Writer3rd-Party AppCustom ModNot AvailableCommentsWeb Portal - OC StaffWEB PORTAL - OC STAFFWeb Portal - OC Staff 1.000REQUESTWeb Portal - OC Staff 1.001REQUEST ENTRY FIELDS - The request entry form should include a minimum of the following data elements:Web Portal - OC Staff 1.002 ▪ Unique Request ID 1Auto AssignedWeb Portal - OC Staff 1.003 ▪ Request Type/Category 1Web Portal - OC Staff 1.004 ▪ Primary issue / request 1Web Portal - OC Staff 1.005 ▪ Date Service Desired 1Web Portal - OC Staff 1.006 ▪ Time Service Desired 1Web Portal - OC Staff 1.007 ▪ Location of issue 1Web Portal - OC Staff 1.008 ▪ Department at the location for which service is requested 1Web Portal - OC Staff 1.009 ▪ Name of requesting staff 1Web Portal - OC Staff 1.010 ▪ Phone numbers of requesting staff 1Web Portal - OC Staff 1.011 ▪ Email of requesting staff 1Web Portal - OC Staff 1.012 ▪ Department of requesting staff 1Web Portal - OC Staff 1.013 ▪ Notification request checklist (upon receipt of request, work order creation, work order completed, etc.)1Web Portal - OC Staff 1.014 ▪ Date of request submitted 1Web Portal - OC Staff 1.015 ▪ Time of request submitted 1Web Portal - OC Staff 1.016REQUIRED FIELDS - Ability for County to determine which fields are required.1Web Portal - OC Staff 1.017PREVENT DUPLICATES - Ability for system to identify duplicate complaints and prevent a separate case from being opened. 1Web Portal - OC Staff 1.018REQUEST ENTRY - Ability to allow department liasions to enter requests on behalf of other staff.1Web Portal - OC Staff 1.019GENERAL SYSTEM TECHNOLOGYWeb Portal - OC Staff 1.020SPELL CHECKING NARRATIVE NOTES - Provide spell checking capabilities for all free form text fillable fields.1Web Portal - OC Staff 1.021WEB ACCESS - Provide ability to enable OC staff to enter tickets over the internet.1A ‐ Feature/Function Specs Addendum A ‐ CompletedDocuSign Envelope ID: D1041CA6-DBD4-42BE-8B32-7C592BF2BA15DocuSign Envelope ID: 3E613CA5-0A37-4CD3-890F-47CC5E2F38B1