Orange County NC Website
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AMS – TMA Terms Document <br />13 <br />For emergency support, Orange County can call the same number above after 5:00 PM CST or <br />before 7:00 AM CST. An emergency is defined as the WebTMA application not being accessible <br />from more than one computer (server is down). <br /> <br />All support calls and emails will be logged and managed in TMA’s state-of-the-art call tracking <br />software. Orange County users will have direct phone access to TMA technical support agents <br />for immediate help. Escalation procedures for critical issues will also be in place. <br />DocuSign Envelope ID: D1041CA6-DBD4-42BE-8B32-7C592BF2BA15DocuSign Envelope ID: 3E613CA5-0A37-4CD3-890F-47CC5E2F38B1