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PROJECT GO-LIVE, CLOSURE, AND HAND OVER TO SUPPORT <br />Motorola will utilize the Deployment Checklist throughout the deployment process to verify features and <br />functionality are in line with installation and configuration requirements. The Customer will witness the ST <br />demonstrating the Deployment Checklist and provide feedback as features and functionality are demonstrated. <br />The Customer is considered Live on the system after the equipment has been installed, configured, and made <br />available for use and training has been delivered or made available to the Customer. <br />Upon the conclusion of Go-Live, the project is prepared for closure. Project closure is defined as the completion of <br />tasks and the Customer’s receipt of contracted components. The Deployment Checklist serves as the artifact that <br />memorializ es a project closure. A System Acceptance Certificate will be provided to the Customer for signature to <br />formally close out the project. Upon project closure, the Customer will engage with Technical Support for on-going <br />needs in accordance with the Customer’s specific terms and conditions of support. <br />Motorola Responsibilities <br />• Provide the Customer with Motorola Technical Support engagement process and contact information. <br />• Provide Technical Support with the contact information of Customer users who are authorized to engage <br />Technical Support. <br />• Ensure Deployment Checklist is complete. <br />• Obtain Customer signature on the System Acceptance Certificate. <br />• Provide Customer survey upon closure of the project. <br />Customer Responsibilities <br />• Provide signatory approval on the System Acceptance Certificate signifying project closure. <br />• Provide Motorola with the contact information of users who are authorized to engage Motorola’s Technical <br />Support. <br />• Engage Technical Support as needed. <br />Motorola Completion Criteria <br />Provide Customer with survey upon closure of the project. <br />  <br />  <br /> QUOTE-2212946 <br />  <br />  <br />Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  <br />Page 24 <br />  <br />DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D