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Motorola is not responsible for any delays that arise from Customer’s failure to perform the responsibilities <br />outlined in this SOW or delays caused by Customer’s third-party vendor(s) or subcontractor(s). <br />NETWORK AND HARDWARE REQUIREMENTS <br />The following requirements must be met by the Customer prior to Motorola installing the proposed system: <br />• Provide network connectivity for the transfer and exchange of data for the proposed system. <br />• Provide Virtual Private Network (VPN) remote access for Motorola personnel to configure the system and <br />conduct diagnostics. <br />• Provide Internet access to server(s). <br />• Provide devices such as workstations, tablets, and smartphones with Internet access for system usage. <br />Chrome is the recommended browser for optimal performance. The workstations must support MS Windows <br />11 Enterprise. <br />• Provide and install antivirus software for workstation(s). <br />• Provide Motorola with administrative rights to Active Directory for the purpose of installation, configuration, <br />and support. <br />• Provide all environmental conditions such as power, uninterruptible power sources (UPS), HVAC, firewall and <br />network requirements. <br />• Ensure required traffic is routed through Customer’s firewall. <br />PROJECT PLANNING <br />A clear understanding of the needs and expectations of Motorola and the Customer is critical to fostering a <br />collaborative environment of trust and mutual respect. Project Planning requires the gathering of specific <br />information to set clear project expectations and guidelines, as well as lay the foundation for a successful <br />implementation. <br />PROJECT PLANNING SESSION <br />A Project Planning Session will be scheduled after the Contract has been executed. The Project Planning Session <br />is an opportunity for the Motorola and Customer PM to meet prior to the Project Kickoff Meeting and review key <br />elements of the project and expectations of each other. Dependent upon solutions purchased, the agenda will <br />typically include: <br />• A high level review of the following project elements: <br />- Contract documents. <br />- A summary of contracted applications and equipment as purchased. <br />- Customer’s involvement in project activities to confirm understanding of scope and required time <br />commitments. <br />- A high level Project Schedule with milestones and dates. <br />• Confirm CJIS background investigations and fingerprint requirements for Motorola employees and/or <br />subcontractors. <br />• Determine Customer location for Motorola to ship their equipment for installation. <br />Motorola Responsibilities <br />• Schedule the remote Project Planning Session. <br />  <br />  <br /> QUOTE-2212946 <br />  <br />  <br />Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  <br />Page 14 <br />  <br />DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D