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<br />Quote #2023-135190 SSG Confidential Page 1 of 2 <br /> <br /> <br />Quote Number: 2023-135190 <br />Offer Valid Through: September 30, 2023 <br /> <br /> <br />Bill To: <br />Orange County Emergency Services (NC) <br />510 Meadowlands Dr <br />Hillsborough, North Carolina 27278 <br />United States <br /> <br />ORDER FORM <br /> <br /> <br />The contents of this Order Form may not be duplicated, used, or disclosed in whole or in part for any purpose other than for internal evaluation <br />without express written permission of Social Solutions Global, Inc. (“SSG”). The Parties hereby agree as follows: <br /> <br /> <br /> <br /> Subscription Products and Services <br />SKU Product Name and Description Quantity License <br />Metric <br />Billing <br />Frequency <br />AprSilverASC-FF <br />Apricot Silver Support 2021 Legacy <br />ASC Package - 12 hours per year. Additional Hours: <br />$250/Hr <br />1.00 Fee Annually <br />AprPhoneSupport-FF <br />Apricot Phone Support <br />Includes 1 hour per month of phone consultation (scheduled <br />calls with a member of the Apricot Support team). To access <br />phone support, reach out to our T1 team via chat. Overages <br />are totaled at the end of the year and billed to client at <br />$150/hour <br />1.00 Fee Annually <br />Apricot-P <br />Apricot 360 <br />The Apricot 360 license includes 10GB of database storage <br />with two User licenses designated with Administrator <br />privileges. Each Administrator seat is provided with basic <br />training. Additional licenses for Users and designated <br />Administrators may be purchased on a per-user basis. For <br />applicable terms and conditions, please see the Master <br />Services Agreement at <br />https://www.socialsolutions.com/legal <br />21.00 Per User Annually <br />AprBscSupport <br />Basic Support Package <br />Includes 60 Tier 1 cases/ year. Cases addressing code <br />defects, system outages, or service performance are not <br />included in the count of cases per client <br />Overages are totaled at the end of the year and billed to <br />client at $50/case <br />1.00 Fee Annually <br />Apr360BscTraining <br />Basic Training Package - 360 <br />The basic training packages includes unlimited access to <br />the following <br />• Live Apricot Setup Webinar <br />• Live Apricot Insights Webinar <br />• Admin Video Library <br />• End User Training Library <br />1.00 Fee Annually <br />Annual Amount USD 20,197.32 <br />Initial Invoice Amount USD 20,197.32 <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Terms and Conditions <br />Start Date: October 01, 2023 <br /> <br />Initial Invoice Period (months): The ''Initial Invoice Period'' covers fees for the first 12 months from the Start Date. <br /> <br />Term (Months): The ''Term'' is 12 months from the Start Date. This Order Form is non-cancelable prior to the end of the Term. <br />DocuSign Envelope ID: F5E31FF7-C240-4114-9DFF-DC42EBC6CF56