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16 <br /> PUBLIC INVOLVEMENT PLAN <br /> TOOLS AND TECHNIQUES <br /> The department's public involvement plan complies with all with legal requirements when looking <br /> for the right opportunities to improve community engagement and outreach efforts, especially in <br /> underserved communities. These steps include: <br /> • Distributing out to in all media formats when such public engagement events is determined. <br /> • Creating social media and email messages to raise awareness for such events. <br /> • Communicating with interested parties, like community members, and non-profit <br /> organizations. <br /> • Scheduling meetings at times and locations that are convenient, accessible, and inclusive. <br /> • Posting flyers on all County facilities, including transit vehicles. <br /> • Translate outreach material to Spanish and other languages <br /> Community information materials are a key component of the community involvement process. <br /> These materials are developed to provide summary information on the projects for the <br /> community. Clear, non-technical descriptions without jargon are most effective. These materials <br /> may include: <br /> • Brochures, Flyers, and Newsletters <br /> • Fact sheets and online components <br /> • E-alerts and E-newsletters <br /> • Web page updates <br /> Visuals <br /> The production of visual/graphic depictions are helpful in gaining community understanding of <br /> complex and/or innovative projects. These visuals include: <br /> • PowerPoint presentations, display boards <br /> • Table-top displays, and maps <br /> • Animations, simulations, videos <br /> Social Medi <br /> Orange County Transportation Services has expanded its public outreach through social media. <br /> It uses Facebook, Twitter, and YouTube to get others involved in all manner of transportation <br /> planning and decision making. They are also used to keep the public informed of the status and <br /> progress of various projects, all done in coordination with the department website. The <br /> department follow strict social media policies and procedures to ensure everyone's safety while <br /> reaching out to broader population. <br /> Report Date 10 <br />