Orange County NC Website
Browse       Search
1 <br /> ORANGE COUNTY <br /> BOARD OF COMMISSIONERS <br /> ACTION AGENDA ITEM ABSTRACT <br /> Meeting Date: December 4, 2023 <br /> Action Agenda <br /> Item No. 8-f <br /> SUBJECT: End Point Protection — Managed Detection Response CrowdStrike Contract <br /> Renewal <br /> DEPARTMENT: Information Technologies (IT) <br /> ATTACHMENT(S): INFORMATION CONTACT: <br /> David Mathias, IT Operations <br /> Renewal Agreement Manager/Security Officer, <br /> 919.245.2272 <br /> Robert Reynolds, Chief Information <br /> Officer, 919.245.2276 <br /> PURPOSE: To approve and authorize the Manager to sign a three-year contract renewal with <br /> Carahsoft Technology Corporation (Carahsoft) and Crowdstrike in the amount of $357,829.88 <br /> over three years to continue the current contract for vendor managed endpoint protection for 1,500 <br /> devices (computers and servers). <br /> BACKGROUND: Crowdstrike has been in place for Orange County for one year. Staff proposes <br /> to renew the service for an additional three years. Crowdstrike is an application that monitors <br /> Orange County computers and servers for potential infections or harmful events 24 hours a day / <br /> 7 days a week and provides remediation up to and including network quarantine. Through the <br /> contract the vendor guarantees a 1-to-2-hour response time, dependent on event severity, per <br /> the Service Level Agreement. This provides protection for the County's network even when <br /> Orange County staff are off-duty. Real world response times are considerably less and available <br /> upon request. The renewal is available through a competitive bidding group purchasing program, <br /> OMNIA Partners, Contract Number R191902 awarded to Carahsoft Technology Corporation, a <br /> reseller of the CrowdStrike product. <br /> FINANCIAL IMPACT: The CrowdStrike purchase cost is $357,829.88 over three years. First <br /> year funding was included in the approved FY 2023-24 budget. <br /> SOCIAL JUSTICE IMPACT: There are no Orange County Social Justice Goals specifically <br /> applicable to this item. However, this software is essential to the smooth running of government <br /> and, like many infrastructure items, is a foundational element to ensure all Board goals and <br /> priorities can be achieved. <br /> ENVIRONMENTAL IMPACT: There are no Orange County Environmental Responsibility Goal <br /> impacts associated with this item. The CrowdStrike system creates a more efficient workplace. <br />