Agenda 12-04-23; 4-a - Presentation from the Orange County Consumer and Family Advisory Committee

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q j� EXECUTIVE SUMMARY Dr. Michael McGuire t Alliance CFAC Chair The Alliance Consumer and Family about TP operations, preparedness, meetings to provide updates as the Advisory Committee and its six local and launch. TP launch was delayed to FY24. county subcommittees met throughout FY2023 with a hybrid In November Alliance held Members of Alliance's Provider format providing options for in-person town hall meetings in each Network team also began providing in-person or virtual attendance. The of its six counties as well as a virtual regular updates at Steering subcommittees in Mecklenburg and town hall. CFAC co-facilitated these Committee meetings regarding new Orange counties met for the full meetings along with Alliance's services and new facilities opening fiscal year, their first with Alliance. executive leadership team. Overall, in Alliance counties. the meetings were well-attended. I was pleased to serve as CFAC CFAC members continued to attend Steering Committee chair during Alliance also invited CFAC to be conferences pertinent to their roles FY23, and Marie Dodson served as part of internal workgroups related to as advocates. During the year co-chair. Dave Curro continued to TP operations, including a new CFAC received system updates serve as the CFAC representative on integrated care workgroup around from our state partners at the the Alliance Board of Directors. development of training materials for Division of MH/DD/SAS, members on management of Community Engagement and In September CFAC held a well- behavioral health and physical health Empowerment team, and provided attended annual retreat at Alliance's conditions. Two members of CFAC feedback as appropriate. home office. Most members volunteered to join this workgroup. participated in-person, although a Members also served on other Alliance CFAC has gone through handful opted for virtual attendance. internal committees, including in the some "growing pains," expected areas of quality management and the given shifts related to NC Medicaid Topics of discussion included an member experience. Transformation, addition of new overview of CFAC requirements and counties, efforts to adhere to CFAC responsibilities by a state CEO Rob Robinson and members of statutory requirements, and changes representative, an overview of his leadership team attended Steering in leadership. Robert's Rules of Order, and an Committee meetings frequently to update on Tailored Plan(TP) provide updates regarding the TP What remains clear is CFAC preparedness. Time was also devoted and to answer questions and address members' unwavering commitment to development of goals and concerns. The executive leadership to serve as advocates for members strategies for the year ahead. A key team will continue to prioritize and recipients whose services are focus throughout the year was attendance at Steering Committee managed and coordinated by keeping CFAC members informed Alliance Health.